Eataly - Don Mills已在2天前回覆Dear Kristen,
Thank you for taking the time to share your feedback. First, I want to sincerely apologize for the disappointing experience you had during your recent visit. Your loyalty and enjoyment of dining with us mean so much, and it’s disheartening to hear we fell short of the high standards you’ve come to expect.
We genuinely appreciate you bringing this to our attention and would like the opportunity to make things right. We have noted your contact information and will reach out to you personally to discuss your concerns further.
We value your patronage and would love the chance to regain your trust in our Don Mills location.
Warm regards,
EATALY Don Mills