J
JESSICA
New York City37則評論
- 整體 1
- 食物 2
- 服務 1
- 氛圍 3
I was really looking forward to my ladies lunch here but what a horrendous experience! I don't even know where to begin! We arrived at 1pm and since the place was completely empty we were seated promptly which is the only good thing that happened. We were never overed water, we had to ask for it. She the waitress came she placed 16oz bottles of water on the table. We told her we were fine with tap and she said they don't have tap!!! I understand there may have been a language barrier, but I speak Spanish and again, said there was no tap and that she "doesn't trust the sink water". We then ordered drinks, and it seems she was the only person working because she didn't know how to make any of the drinks we asked, which were on their cocktail menu. We all instead had wine. We put in our appetizers and entree order at about 120pm. We continually asked about our appetizer, which was a chicken quesadilla and she kept saying it was coming. When we asked about over an hour later, she said she forgot to put it in!!!! We cancelled that as we were starting and figured the quickest thing to get would be the chips and guac. That took about 15 minutes and she forgot the guac!!! By then we devoured the chips so when she came with the guac, we had no chips so we asked for more. We finally got our entrees. The mofongo was very bland, but the stew dishes were flavorful. When we received the bill we were shocked that an extra order of chips were charged! I complained about the terrible service even though we were about to pay the bill in full, but luckily they removed the chips & guac and extra chips and comped us coffee and dessert. That was a nice gesture, but I would never go there again, nor recommend it!