El Torito - Redondo Beach

El Torito - Redondo Beach 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. D

   Debbie

   Los Angeles4則評論

   1.0

   在2025年4月12日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 1

   I had reservations for a window seat. When I arrived the host tried to sit us at a window seat in the very far corner of the restaurant. I explained that I made reservations and would like to be at one of the open booths towards the ocean. She was not happy about this, and told me that that particular section was too busy. I explained that even though we had reservations and this should have been planned out better I would wait. She brought me up front and told me to sit on bench and that it would be about 15 minutes. As I said there were lots of empty tables, she was not happy with my choice, was talking to a waiter and laughing about it… and continued to take her time seating me. It was an uncomfortable and awkward exchange. I had not been there in years, and was very disappointed with the service she gave me, waiter was nice however food was just so so. Nothing I will return for. So definitely overpriced and unpleasant experience.
   

   El Torito - Redondo Beach已於2025年4月14日​回覆

   We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you.
   

   請問這對你有幫助嗎？

2. EA

   EAMcD

   Los Angeles5則評論

   3.0

   在2025年3月10日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 3

   The place was packed and under staffed. Three special plates of chicken fajitas and the chicken was super dry. One chicken enchiladas asked for sour cream on the side that never arrived. You could tell the staff was trying very hard but they were just swamped.
   

   El Torito - Redondo Beach已於2025年3月14日​回覆

   Hello EAMcD, Thank you for your review. We like to sincerely apologize that your experience was not a positive one. Feel free to send us an email with details on how we can improve.
   

   請問這對你有幫助嗎？

3. C

   Chris

   Los Angeles3則評論

   5.0

   在2025年3月10日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   Great view. Great limited time deal on chicken fajitas. Quick service once seated.
   

   El Torito - Redondo Beach已於2025年3月14日​回覆

   Hi Chris, Thank you for your review and we appreciate you taking the time to share!
   

   請問這對你有幫助嗎？

4. T

   Teena

   Los Angeles3則評論

   5.0

   在2025年2月18日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Great deals on fajitas and margaritas. Both were delicious. The bacon wrapped shrimp appetizer was yummy too. The sunset view was gorgeous and we had a friendly and efficient server.
   

   El Torito - Redondo Beach已於2025年2月22日​回覆

   We are happy to hear about your experience! We appreciate you taking the time to share.
   

   請問這對你有幫助嗎？

5. G

   Gabriel

   Los Angeles1則評論

   5.0

   在2025年2月17日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Had a great time at El Torito ;) Our waitress was more than helpful and sat us down at a table overlooking the ocean 💙  Will be back soon 
   

   請問這對你有幫助嗎？

6. O

   Oscar

   Los Angeles4則評論

   5.0

   在2025年2月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great service as always, from the greater all The way to the waiter everyone is on point
   

   El Torito - Redondo Beach已於2025年2月24日​回覆

   Hello Oscar, We are happy to hear about your experience! We appreciate you taking the time to share your experience with us. Hope to see you soon.
   

   請問這對你有幫助嗎？

7. B

   Breana

   Los Angeles1則評論

   3.0

   在2025年2月15日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 4

   My husband and I had reservations and were seated almost immediately with minimal wait, which was great. However, once seated, we waited 20 minutes before anyone acknowledged us. An older male server eventually stopped by, apologized for the wait, and took our order—but without writing it down. While that seemed a bit unusual, we didn’t think much of it. Another 20 minutes passed, and nothing arrived. A young female server then approached us, apologized for the misunderstanding, and took our order again. She was incredibly helpful, and I appreciated her stepping in to make things right. It’s unfortunate that she has to work alongside colleagues who don’t fulfill their responsibilities. It felt like the older server was trying to take over our table but then neglected to follow through, which ultimately reflected poorly on management. In the end, we did receive great service from the young server, and the food was excellent. I understand it was a busy night, but the lack of service from the older male server was unacceptable.
   

   El Torito - Redondo Beach已於2025年2月22日​回覆

   We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you.
   

   請問這對你有幫助嗎？

8. D

   DARLENE VIP

   Los Angeles36則評論

   3.0

   在2025年1月13日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 2

   It was good. Waiter was too energetic! Some of the food was fairly good. They didn’t have some of their advertised dishes online. Kinda disappointing😏
   

   El Torito - Redondo Beach已於2025年2月2日​回覆

   Darlene please email us with details about what was dissatisfying about your experience. We hope to hear from you soon!
   

   請問這對你有幫助嗎？

9. A

   Ana

   Los Angeles10則評論

   5.0

   在2025年1月11日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our experience at El Torito was excellent or waiter Ana and all the rest of the staff were so kind and accommodating to our big family.
   

   El Torito - Redondo Beach已於2025年1月12日​回覆

   Ana thanks for leaving us such a wonderful review. We are glad that you and family loved our services. Our staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep up their hard work.
   

   請問這對你有幫助嗎？

10. MA

    MARGIER VIP

    Seattle5則評論

    3.0

    在2025年1月5日用過餐

    1. 整體 3
    2. 食物 3
    3. 服務 3
    4. 氛圍 4

    Mandatory 20% tip is steep when you're getting your own buffet food. And same price for 13 year old minors and mimosa drinking adults doesn't make sense either. But good variety of food available.
    

    El Torito - Redondo Beach已於2025年1月6日​回覆

    Hello, Margier thank you for taking the time to share your feedback. We are glad to hear you enjoyed the variety of food we offer! We also understand your concerns regarding the service charge and the pricing. The service charge help is always announced to our guest at the beginning and help us support our team who work diligently to provide a welcoming and enjoyable dining experience, even in a buffet-style setting. As for pricing, we aim to offer a consistent experience for all our guest, but we value your input and we will take it into consideration as we review our policies. We appreciate your visit and hope to welcome you back again soon!
    

    請問這對你有幫助嗎？