El Torito - Sherman Oaks

El Torito - Sherman Oaks 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. E

   Evelyn VIP

   Los Angeles5則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Came in this past Sunday for Easter Brunch and had such a great experience! We made a reservation and despite showing up early, they sat us right away! The Sunday brunch is amazing and such a great value! So many options to choose from! Great omelettes,enchiladas, seafood, tacos, prime rib and not to mention the desserts! It will take a few more visits to be able to try all the amazing food! The staff was so on point! Jose was our server who made sure to check in on us and keep the mimosos flowing! Joseph was bringing food to the buffet area and was so friendly and helpful! Pointing out ALL the different food options! Go check them out! You will love it! 😋
   

   請問這對你有幫助嗎？

2. F

   Francis

   Los Angeles2則評論

   5.0

   在2025年3月29日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Had A First Date Here. Overall Service 10/10 amazing staff and our server was amazing .
   

   El Torito - Sherman Oaks已於2025年4月7日​回覆

   We cannot thank you enough for the kind words about our restaurant. Your review means a lot to us and lets us know we are on the right track! – Xperience Restaurant Group
   

   請問這對你有幫助嗎？

3. JP

   JoseP

   Los Angeles10則評論

   5.0

   在2025年3月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   I love coming here for their brunch! You always get your money's worth and the food is delicious.
   

   El Torito - Sherman Oaks已於2025年3月27日​回覆

   We are happy to hear about your experience! We appreciate you taking the time to share. - Xperience Restaurant Group
   

   請問這對你有幫助嗎？

4. J

   Jay

   Los Angeles11則評論

   5.0

   在2025年3月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   A great time with the family and there’s always other people there celebrating birthdays and retirement. I would recommend this place due to its size and the ambience on Ventura Boulevard.
   

   El Torito - Sherman Oaks已於2025年3月23日​回覆

   We are happy to hear about your experience! We appreciate you taking the time to share. - Xperience Restaurant Group
   

   請問這對你有幫助嗎？

5. D

   Deborah

   Los Angeles5則評論

   5.0

   在2025年3月9日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   I enjoyed my birthday brunch a whole lot! They even sang to me! 😆
   

   El Torito - Sherman Oaks已在3天前回覆

   We are happy to hear about your experience! We appreciate you taking the time to share. - Xperience Restaurant Group
   

   請問這對你有幫助嗎？

6. T

   Tracy VIP

   Los Angeles7則評論

   1.0

   在2025年2月15日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 5

   We knew it would be busy because it was Valentine's Day so we planned for that. Our waitress didn't write anything down then said one of drinks wrong twice. She brought out my partner's meal and completely forgot about mine. She then asked how our meal was and when I told her I was still waiting on mine 15 min after our first meal was brought out, she proceeded to ask me what I had ordered. The manager ended up comping the meal because as he walked over to talk to us, we realized the waitress had given us an empty tortilla container. No idea what the problem was. We've never had such a terrible experience there and we've been to this location many times.
   

   請問這對你有幫助嗎？

7. V

   Viviana

   Los Angeles1則評論

   2.0

   在2025年2月15日用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 2
   4. 氛圍 2

   Went for dinner last night for Valentine’s Day with very high hopes of eating authentic Mexican food. I had reservations and special requests. To say the least, it will be my last time here. Very disappointed with the service at the front and unprofessionalism. They don’t take reservations here seriously. The food was the problem. I got a combo plate with chicken flautas and enchiladas. The flautas were soggy and awful. The enchilada tasted like ketchup very generic. The quality is worse than pollo loco if I’m being honest. They focus on big portions but not on taste. My food was served cold and tasted generic. I did not finish my plate from how cold it was. My partners plate too. The plates were full in the end because no one liked the food. Time to find a New Mexican spot.
   

   El Torito - Sherman Oaks已於2025年2月21日​回覆

   My name is Joseph the Bar Manager of El Torito in Sherman Oaks. Although I prefer to hear great comments about our food and service, your kind feedback is what we value the most. I hope that you can give us a second chance and you will see how your feedback made a difference. If you could please provide me with the best time to call you regarding your experience would be fantastic. I would like to turn around your next dining experience with us.
   

   請問這對你有幫助嗎？

8. J

   Judy VIP

   Los Angeles151則評論

   2.0

   在2025年2月9日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 1
   4. 氛圍 2

   Everything on the buffet was very, very salty and all tasted the same. They raised the price to $33.50 and I really don’t know why. They took away or changed an item that had shrimp on the salad bar and now it’s basically cucumber, and there’s nothing amazing for that price. The noise level is very high. Hard to talk, but maybe they were short of staff because I had to get my own coffee, the waiter just wasn’t “available” unless I flagged him down for coffee, Champaign, napkins. Good grief. I must not be the only one with that feeling as it wasn’t as busy as it has been with people waiting outside for a table. Could be new management…?
   

   請問這對你有幫助嗎？

9. K

   Kimberly

   Los Angeles2則評論

   5.0

   在2025年1月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Celebrated my birthday with my family. The food was amazing and our server was awesome.
   

   El Torito - Sherman Oaks已於2025年1月10日​回覆

   Thank you so much for the stars! We look forward to seeing you again soon! – Xperience Restaurant Group
   

   請問這對你有幫助嗎？

10. R

    Ron VIP

    Los Angeles48則評論

    4.0

    在2025年1月2日用過餐

    1. 整體 4
    2. 食物 4
    3. 服務 5
    4. 氛圍 3

    Went for New Years day dinner. Seated right away. Great service. Very good food. Had a very generous salmon dinner. Huge portions with rice and vegetables. Flavorful gaucamole prepared at our table.
    

    El Torito - Sherman Oaks已於2025年1月10日​回覆

    We are happy to hear about your experience! We appreciate you taking the time to share. Your review means a lot to us and lets us know we are on the right track! - Xperience Restaurant Group
    

    請問這對你有幫助嗎？