El Torito - West Covina

El Torito - West Covina 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. A

   Angela VIP

   Los Angeles5則評論

   5.0

   在2025年3月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Hector was an amazing server. He went out of his way to make sure we had everything we needed and even let us order off menu. He was very attentive and helpful.
   

   El Torito - West Covina已在7天前回覆

   Thank you for taking the time to leave us the review and stars about your visit here. We appreciate and will let Hector know the impact he had during your visit. We hope to see you again real soon
   

   請問這對你有幫助嗎？

2. OT

   OpenTable食客

   Los Angeles1則評論

   1.0

   在2025年2月9日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 2

   Food was not good at all and overpriced. It seemed like they didn’t have enough waiters cause service was subpar.
   

   El Torito - West Covina已於2025年2月11日​回覆

   Thank you so much for contacting us. We are genuinely sorry to hear that your experience was not a positive one. We would love the opportunity to speak with you. can you give me call to 626967516 ask for Hector Velasquez. talk to you soon
   

   請問這對你有幫助嗎？

3. C

   Celeste

   Los Angeles1則評論

   4.0

   在2025年2月2日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   We went for Sunday brunch and the food was kind of cold when we got there. Maybe it was the restaurants or the plates, but I wish the food could stay a little bit hotter when we serve ourselves.
   

   El Torito - West Covina已於2025年2月3日​回覆

   Thanks for visiting us, Celeste! We're thrilled to hear that you enjoyed our Sunday brunch. We apologize if the food was not hot enough when you received it. We appreciate your feedback and will certainly look into this. It's our aim to ensure our customers are well-fed and comfortable at all times. We hope to serve you again soon and provide a more delightful dining experience.
   

   請問這對你有幫助嗎？

4. L

   Linda

   Las Vegas4則評論

   2.0

   在2025年1月26日用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 2
   4. 氛圍 2

   Not a fan of the food. The menudo was cold, I tried a kids corn dog it was stale the only item we found was good and warm was the omelette bar
   

   El Torito - West Covina已於2025年1月27日​回覆

   We apologize for any inconvenience we may have caused linda, we take everything with pride, how can we make your experience better with us. Thank you for taking the time to rate us.
   

   請問這對你有幫助嗎？

5. A

   Antonio VIP

   Los Angeles15則評論

   5.0

   在2025年1月26日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Just great ! We loved our time ! Food was better than expected :)
   

   • 

   El Torito - West Covina已於2025年1月26日​回覆

   Thank you for taking the time to rate us antonio, your 5 stars are much appreciated. thank you. hope to see you soon.
   

   請問這對你有幫助嗎？

6. R

   Ruthie VIP

   聖地亞哥2則評論

   3.0

   在2025年1月12日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 2
   4. 氛圍 5

   The Food & value is great! My concern was the cleanliness and service. The waitresses, waiter & buss man do not take proper cleaning procedures when cleaning the tables or handling the silverware. For example, we saw the same them use a dirty cleaning rag to wipe tables & chairs with no proper cleaning solutions. Another example they rotated small appetizer plates from one table to another (people kids were coughing touching these plates). My problem with the service, is everyone except the hostess looked miserable & our waiter was not very attentive. I know El Torito is a mid class restaurant & it’s still nice to have good service & a clean table.
   

   El Torito - West Covina已於2025年1月12日​回覆

   Thanks for the review, Ruthie. We're thrilled to hear that you enjoyed our food and found it to be great value. Your comments about the cleanliness and service are noted and will be shared with our team for improvements. We apologize for any inconvenience caused by the lack of attentiveness and cleanliness. We're constantly working on providing a positive dining experience for all our guests. We appreciate your feedback and look forward to serving you again soon.
   

   請問這對你有幫助嗎？

7. R

   Rolando

   Los Angeles2則評論

   2.0

   在2025年1月5日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 3
   4. 氛圍 2

   I tried this locations more time before deciding not to come here anymore. The food was not good at all. Ordered the chicken fajitas and Mazatlan enchiladas (shrimp enchilada) with a side of chicken tortilla soup. The soup was cold and tasted old. The main dishes arrived and the chicken was hard. The rice was overcooked with a taste of old rice. The beans were a disgrace very bland taste. A teaspoon of cornbread and avocado and that’s all. Sorry but I will not recommend or return to this location. They need to step up to the plate and make it better.
   

   El Torito - West Covina已於2025年1月6日​回覆

   Hi Rolando, We're truly sorry to hear about your recent experience at El Torito - West Covina. We take pride in our food and it's disappointing to know that we didn't meet your expectations this time around. We're particularly concerned about your comments about our chicken tortilla soup and the main dishes you received. We will certainly take your feedback into account and work on improving our dishes. We hope you'll give us another chance in the future to show you the quality dining experience we're known for. Best, Hector Velasquez, General Manager
   

   請問這對你有幫助嗎？

8. K

   Kc

   Los Angeles1則評論

   5.0

   在2025年1月5日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Cool spot for you and your girl to have brunch and drink bottomless mimosas!
   

   El Torito - West Covina已於2025年1月9日​回覆

   Thanks for the feedback, Kc! We're thrilled to hear that El Torito - West Covina is a cool spot for you and your girl to have brunch and drink bottomless mimosas! We're glad you enjoyed our food and service. We appreciate your high ratings and look forward to serving you again soon. Cheers!
   

   請問這對你有幫助嗎？

9. J

   Joel

   Los Angeles14則評論

   5.0

   在2025年1月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   New Year’s Eve dinner, service, and atmosphere was amazing ❗️ friendly staff made the evening very pleasurable. 
   

   El Torito - West Covina已在今天回覆

   Hi Joel. Thank you for taking the time to leave us a review. We appreciate the visit and hope to see you back real soon.
   

   請問這對你有幫助嗎？

10. R

    Rodolfo

    Memphis/West TN5則評論

    5.0

    在2024年12月25日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    My wife and I are empty nesters with my son and his wife being nurses. Their schedules have them working the holidays. So, going to El Torito for the holidays has become a very cool thing for us to do. My wife and I enjoy the food and the appreciate the service for Christmas (on Christmas day, no less). Ricardo has been the best server we could hope for. Always keeping our mimosas filled. No complaints.
    

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