El Torito - Yorba Linda

El Torito - Yorba Linda 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. P

   Pamela

   Orange County2則評論

   3.0

   在3天前用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 5
   4. 氛圍 3

   Easter Brunch. We expected it to be busy, but the restaurant couldn’t keep up with the demand at the buffet. Many empty bowls and items. I picked up a “clean plate” from the stack at the beginning of the buffet table. The plate had some kind of sauce all over the bottom of it and it was then all over my hands. Our server was wonderful and working so hard. She was bringing drinks , bussing tables and stocking glassware as well as filling requests from her tables.
   

   El Torito - Yorba Linda已在2天前回覆

   Hey Pamela, We're sorry to hear about your Easter Brunch experience at El Torito - Yorba Linda. We understand that the buffet can get busy and we apologize for the inconvenience caused by the spill. We also acknowledge your feedback about the service and we're glad to hear that our server was able to provide excellent service. We hope to have the opportunity to serve you again and provide a better experience. Best, The Management Team
   

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2. P

   Patel VIP

   Los Angeles3則評論

   3.0

   在3天前用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 3
   4. 氛圍 4

   We made a reservation for Easter Brunch and we showed up 5 minutes before our reservation time. They made people wait outside in the heat. The hostess told us they were running 10 minutes behind. After we watch every group come in after us be seated. I asked again and the hostess said 1 minute. Another 15 minutes goes by and she keeps seating more people before us. We told the manager we had been waiting a half hour for our reservation. He then sat us within a couple minutes. Totally unqualified hostess for such a busy day. Everything else was fine once we were seated.
   

   El Torito - Yorba Linda已在2天前回覆

   Thanks for visiting us, Patel. We're truly sorry to hear about your experience at El Torito - Yorba Linda. We understand how frustrating it can be to wait, especially when you have a reservation. We apologize for the delay and the inconvenience it caused you. We also regret the misunderstanding with our hostess. We're glad to hear that you were eventually seated despite the delay. We're always looking to improve our service and your feedback is invaluable in that process. We hope you'll give us another chance to make your next visit a better one. Best regards, The Management Team
   

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3. J

   Jena

   Orange County2則評論

   1.0

   在3天前用過餐

   1. 整體 1
   2. 食物 3
   3. 服務 1
   4. 氛圍 3

   We waited for an hour for our food then my mothers food took another 30 mins. So everyone was eating but her. Horrible.
   

   El Torito - Yorba Linda已在2天前回覆

   Hey Jena, we're really sorry to hear about your recent experience at El Torito - Yorba Linda. It's clear that we fell short in delivering the level of service and timing you expected. We understand how frustrating that can be and we apologize for the inconvenience. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. El Torito - Yorba Linda Management Team
   

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4. L

   Lisa

   Las Vegas3則評論

   1.0

   在2025年4月13日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 4

   Our waiter was the worst and the place wasn’t even packed. We had to go and look for him. He stopped by our table once. Never asked for refills but all the other waiters were constantly going to their tables and making sure their guests were taking care of. Will not be going back.
   

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5. C

   Clara

   Los Angeles2則評論

   4.0

   在2025年3月4日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 1
   4. 氛圍 4

   There was only one server and service was too slow
   

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6. D

   David

   Orange County12則評論

   3.0

   在2025年3月3日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 5
   4. 氛圍 3

   My wife and I first started going to El Torito approx 40 years ago. It was new and exotic. We had never heard of Fajitas and it was a very exciting new dish for us. It was a new dining experience. Fast forward several decades and ownership changed multiple times..... We have a reservation but one wasnt needed as the restaurant was nearly empty Sunday evening at 5pm. That being said, there was no greeter for more than 5 minutes. I said we had a reservation but she said it was be a few minutes to get a table ready. It took 20 minutes to put a table together. Dinner for 4 adults plus three children, the oldest was 3, cost $138 before tip and my wife and I split a fajitas order. The meat was NOT tender and the vegetables were julienned so small as to make them difficult to pick up with a fork. A margarita pitcher.....$30. The food was NOT great. Our server WAS great. The Bus Man was also great. but the food was disappointing. and the wait to sit down in an empty restaurant was also disappointing. We were surprised. Well, not really. It was our collective opinion that El Torito had been gradually loosing its charm and distinction for many years.
   

   El Torito - Yorba Linda已於2025年3月5日​回覆

   Hi David, Thank you for your feedback. We're glad you enjoyed the food and service, but we're sorry that the quality of our food didn't meet your expectations. We're also sorry for the delay in greeting you. We'll address these issues with our team to ensure a better experience for our guests in the future. We hope to serve you again for a more positive experience. Best, The Management Team
   

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7. S

   Susie

   Orange County1則評論

   5.0

   在2025年2月16日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   El Torito’s Sunday Brunch was excellent! From the made to order omelette’s to the menudo, pozole and seafood area, all of your food was delicious! Thank you for providing such an amazing variety of dishes!
   

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8. J

   John

   Central Coast6則評論

   4.0

   在2025年2月15日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 1
   4. 氛圍 4

   It's evening like this one that management dropped the ball big time! They were way understaffed for Valentine's Day and not a manager in site to help. The staff did the best they could. The manager should be fired!
   

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9. T

   Tom

   Orange County5則評論

   4.0

   在2025年2月10日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   3:30pm we were almost only customers so service was excellent food was very good and served hot.
   

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10. A

    April

    Chicago9則評論

    5.0

    在2025年2月2日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    We were at the buffet to celebrate three family birthdays. The food and service was excellent! Our server,Jerry,was very attentive, friendly, and took great care of us! All of the food was nice and hot and absolutely delicious. The atmosphere was great! We all had a wonderful time! April Darien
    

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