- 整體 1
- 食物 1
- 服務 3
- 氛圍 3
I wish I had read reviews first. Automatic 22% , EXTREMELY OVERPRICED DRINKS, Automatic Charge For Reservation with NO CREDIT TO BILL. That's right when your bill is $200 plus for 2 people with NO FOOD because it will be . You will get charged the extra you made the reservation here on Open Table. You would think it's just to guarantee you will show up because the room only holds 50 people or credit for the bill. But NO! I don't mind spending money on a great experience as my history shows, but this was not a good experience at all.
The only good thing about this place was the band. Great volume level , a great music selection.
Emilia's Havana已於2025年1月17日回覆Hello Tony,
We're truly sorry to hear about your recent experience at Emilia's Havana. We understand your frustration with the charges and the miscommunication regarding the bill. The amount you deposited is the entertainment fee for the Latin band that performs. I apologize if this wasn't explained to you in more detail. I would be happy to invite you back in the future and waive the entertainment fee as a courtesy.
Best,
Shaun Stockton
General Manager