- 整體 1
- 食物 1
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- 氛圍 1
Made a brunch reservation for 6 here, because both Google Maps and OpenTable said that this restaurant was open, and OpenTable had reservations for Sunday brunch. It also shares a name and building with a sister restaurant that is definitely open for brunch. All of this would indicate that this restaurant would be open, or at least open as overflow for the sister restaurant. When I arrived at Encore! it was CLOSED. When I went next door to the sister restaurant to inquire about our reservation, I was told by a Little Gem host that Encore! was closed, and our reservation didn't exist. I didn't expect the host to fix this situation-- it wasn't his fault, after all, and he can't magically produce a table-- but he didn't apologize, alert a manager, or even suggest restaurants nearby (I'd highly recommend Cozy Corner for brunch over this place any day). This is not to speak ill of the host, but I get the sene that his response is a reflection of poor management. Just seems like a weird way to run a restaurant. I can't speak on the food or dining experience, but overall Little Gem and Encore! just seem disorganized and mismanaged. Plus it seems that the owner fights with people in the Google reviews? I'd go ahead and pass on this one.
Encore! by Little Gem已於2024年6月5日回覆ENCORE by Little Gem just a couple of days ago launched its New Open Table Platform.
We are so sorry for the glitch in availability. Our Sister Restaurant right next door would have honored your booking.