- 整體 1
- 食物 2
- 服務 1
- 氛圍 1
We were seated promptly and professionally. It went downhill from there. We were under a strong draft from the AC and it was cold. When we asked our sever if we could move to a different table, he said the whole restaurant was cold, so it wouldn't help. i asked for a wine list. Our server showed up a minute later and wanted to take our order. I again asked for a wine list and he brought it. We decided on the $150 meal for 2. My wife ordered the filet "really well done" Our server offered to butterfly it and that was acceptable. She asked to substitute something else for the polenta. The wine showed up with the first course. One small scallop. Nicely presented, but still just one bite. The salad was delightful. I asked to see the wine list again to order a red wine with the meal. The entrées appeared next, with my wife's steak sitting on a pile of polenta. When she cut into it, it was done medium. We tried to send it back, but our server never showed up. We got tired of waiting and she wound up eating around the edges where it was more done, but leaving the bulk of the meal. My chicken was a nice meal. Our server never appeared to take the wine order so I gave up. We asked for a box for the balance of her steak, and our server took her plate to box the remaining steak. A few moments later he appeared and stated that they had thrown out her steak. He offered us a free drink. Since I never got to order the wine, I accepted a free glass of wine. Our desert was next -- well conceived and well presented, but no silverware. We waited 5 - 10 minutes to get silverware. As we left, we were relieved to get out side where it was warm and relieved to be done with the meal. Alas, the valet had lost our car. We waited 20 minutes for them to find it, and my wife had to go back into the hotel to find a place to sit as we waited. I expected more from the Westin. We wont' be back. .