- 整體 2
- 食物 1
- 服務 1
- 氛圍 3
Not a place to go if 1) you are on your own especially as a single female and 2) you want good service or any attention. I was not greeted at the door, completely ignored. Finally went to the bar and asked the bartender for help. When I was seated, I told them I was there for dinner. I was brought out a drink menu, asked what I'd like to drink, gave that order and then never saw anyone again. Tried a number of times to flag someone down or get their attention but as they went by word redirect their eyes so they would not have to acknowledge me.
I finished my drink and had to go to the bar to pay my bill.
I am travelling for work, so I am on my own, I do not mind eating or being out on my own. I am and was prepared to have a full dinner and drinks, which would have added up to a good size bill. The lack of attention was completely unacceptable. I am here in Milan for a few months. I will have clients and friends that I will be entertaining. I will not be back to this place. It is unfortunate as it seemed like the place to be, it was quite energetic with a nice outdoor space. Very disappointing. I ended up around the corner at another restaurant that welcomed me with open arms and made up for how my evening began.
Fashion Cafe已於2023年4月14日回覆Dear valued customer
We are truly sorry that you did not receive the level of service that we pride ourselves on providing. We understand how important it is to feel attended to, especially when dining alone.
We are taking your feedback seriously and have addressed this issue with our staff to ensure that it does not happen again in the future. We appreciate your feedback and hope that you will give us another chance to provide you with the exceptional service that we are known for.
