Firebirds Wood Fired Grill - Orange Village

Firebirds Wood Fired Grill - Orange Village 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. M

   Michael

   Columbus5則評論

   2.0

   在3天前用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 5
   4. 氛圍 4

   I will state that our server was excellent. Professional, pleasant, and experienced. We will not be dining at Firebirds again. We were disappointed, and this is the second Firebirds Restaurant in which we had a less than delightful experience.
   

   Firebirds Wood Fired Grill - Orange Village已在1天前回覆

   We appreciate you taking the time to share your experience, Michael. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

   請問這對你有幫助嗎？

2. L

   LaToya

   Cleveland1則評論

   1.0

   在3天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 3
   4. 氛圍 3

   The best items were the chicken wings and bread pudding. My entire party food was cold. Nothing was hot like it should have been. It was hard to get refills, and everything took so long to get that we ordered to not understand why we received cold food. Spending $300+ on a bill not enjoy it is absolutely ridiculous. The restaurant wasn't even packed.....just didn't understand. Was celebrating my mom 60th Birthday at a restaurant she never been too. I had made the mistake of telling my mom she would enjoy!!!
   

   Firebirds Wood Fired Grill - Orange Village已在1天前回覆

   We appreciate you taking the time to share your experience, LaToya. We're sorry it didn’t meet your expectations, and we’re committed to making things right. Your feedback will be shared with our team to improve our service. Could you please email us back with your first and last name along with your email address? We’d love the opportunity to make this right for you.
   

   請問這對你有幫助嗎？

3. K

   Kimberly

   Cleveland10則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Overall my experience was good. The service was slightly slow but all orders were correct as well as the bill.
   

   請問這對你有幫助嗎？

4. SL

   SheilaL

   Cleveland3則評論

   3.0

   在2025年3月8日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 1
   4. 氛圍 4

   The food was excellent! Our group of 6 all enjoyed their meals. The service was terrible. We waited a long time to order, never came back to refill water, waited for dessert menu and waited to get our check…. It was a long night!
   

   Firebirds Wood Fired Grill - Orange Village已於2025年3月11日​回覆

   We appreciate you taking the time to share your experience, Sheila. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

   請問這對你有幫助嗎？

5. OT

   OpenTable食客

   Cleveland1則評論

   2.0

   在2025年3月8日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 5
   4. 氛圍 4

   The food was bland. The best part was the waiter and his promptness and attention!
   

   Firebirds Wood Fired Grill - Orange Village已於2025年3月11日​回覆

   We appreciate you taking the time to share your experience. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

   請問這對你有幫助嗎？

6. D

   Darryl

   Unspecified1則評論

   5.0

   在2025年3月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Not the first time we’ve eaten there. We’ll be back.
   

   Firebirds Wood Fired Grill - Orange Village已於2025年3月6日​回覆

   Hi Darryl, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

   請問這對你有幫助嗎？

7. OT

   OpenTable食客

   Tahoe1則評論

   5.0

   在2025年3月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Service was excellent. Food was excellent. No complaints here.
   

   請問這對你有幫助嗎？

8. MS

   MSANGIE

   Cleveland1則評論

   5.0

   在2025年3月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   March 1,2025 I'm still celebrating my 61th birthday. We had reservations for 130pm. Front desk 2 receptionist very welcoming. Excellent customer service, with a pleasant attitude, our waitress, Miss Jacqueline. The grill salmon was so tender. And the loaded baked potato w/o bacon was Hmmmm! The vegetables weren't tender enough for me, so the Waitress exchange for broccoli. I was well satisfied
   

   Firebirds Wood Fired Grill - Orange Village已於2025年3月5日​回覆

   Hi Msangie, Thank you so much for your wonderful review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team. We are thrilled to hear you had a great experience, and we look forward to welcoming you back soon!
   

   請問這對你有幫助嗎？

9. D

   Diane VIP

   Cleveland6則評論

   5.0

   在2025年2月23日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Outstanding service and great food! Selections suited everyone!
   

   請問這對你有幫助嗎？

10. K

    Karen

    Cleveland1則評論

    4.0

    在2025年2月23日用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Restaurant was packed. We had a reservation but they couldn’t seat us right away. Kitchen was backed up as there were many large groups dining there at the same time. It took forever for the appetizer to come out and then the dinner came out within 3 minutes of getting the appetizer. So we didn’t have time to enjoy it and had to box it up. Waitress was very attentive and kept making apologizes for the delays. The quality of the food was very good despite the wait. Serves hot and very tasty. We will go back again but maybe on a weekend night when they might not be as busy.
    

    Firebirds Wood Fired Grill - Orange Village已於2025年2月28日​回覆

    Hi Karen, Thanks for your review! We’re always striving for excellence and appreciate any feedback on how we can make your next visit even better. Hope to see you again soon!
    

    請問這對你有幫助嗎？