Firebirds Wood Fired Grill - Southaven

Firebirds Wood Fired Grill - Southaven 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. K

   Kenyatta

   Mississippi2則評論

   2.0

   在2天前用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 3
   4. 氛圍 4

   The environment and experience was nice, however the food was not good at all. I recently had a party of 10 and when all our food arrived it was cold… and i ordered the surf and turf and the waiter didn’t bring my food until 20 minutes after everyone had already ate because the kitchen “lost” my food. Overall, i will not be returning back.
   

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2. B

   Bill

   Mississippi7則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent service from EVERYONE , all the time ! Servers and managers are always friendly , and treat my wife and I like family. Server got a 35% tip, and if you can't tip AT LEAST 25%, Don't eat at ANY restaurants .
   

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3. d

   david

   San Francisco2則評論

   4.0

   在6天前用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 3

   The greeter wasn’t terribly friendly. Had a reservation, arrived about 5 min early and had to wait 10 min. Server was very sweet and did a good job. Could’ve been a bit more attentive to our drinks but overall she did fine. Food was great! Cooked to perfection, and was very flavorful. My daughter had the three course special with a salad, sirloin, and dessert. It was her birthday and she was quite pleased. I had the salmon entree with steamed veggies and baked potato and it was outstanding.
   

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4. B

   Bill

   Mississippi7則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent, As always. Good prices and GREAT food !! 31% Tip
   

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5. OT

   OpenTable食客

   Memphis/West TN1則評論

   2.0

   在2025年3月9日用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 3
   4. 氛圍 3

   Waitress verry nice. Food was not good at all. My Colorado chicken salad had hard pieces of chicken in it. Hamburger was raw when asked for it to be medium. Deviled eggs had no flavor bacon on top not cooked. Water glasses dirty.
   

   Firebirds Wood Fired Grill - Southaven已在4天前回覆

   We appreciate you taking the time to share your experience. We're sorry it didn’t meet your expectations, and we’re committed to making things right. Your feedback will be shared with our team to improve our service. Could you please email us back with your first and last name along with your email address? We’d love the opportunity to make this right for you.
   

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6. S

   Sheila

   Tampa2則評論

   5.0

   在2025年3月9日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Was seated immediately, had reservations. Server was attentive . Food was good
   

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7. V

   Valerie

   Mississippi1則評論

   5.0

   在2025年3月9日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Waited a little while for our reservation Food was great and service too
   

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8. M

   Morgan

   Memphis/West TN2則評論

   5.0

   在2025年3月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 3

   Friendly service! Fillet was very good, perfectly cooked! Lobster spinach queso was fantastic! Will be dining here again!
   

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9. M

   MATT

   Memphis/West TN13則評論

   2.0

   在2025年3月8日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 1
   4. 氛圍 3

   We usually dine at the Firebirds in Collierville, but decided to give this one a shot . The food was not what we are use to when dining at Firebirds. Both of our steaks were overcooked. And just dry. The lobster tail arrived to the table without drawn butter . We asked for some drawn butter, our waitress looked at us cross side, like she had never heard of that before. After that the waitress seemed to have a bit of an attitude almost as if we had wronged her .Two managers passed by our table multiple times and couldn’t be bothered to stop by to ask how the food or the experience was. Needless to say it’ll be a very, very long time before we decide to go back and give this location another try. Not that you want my opinion, but I would say skip this restaurant for now and go to the location in Collierville it’s worth the drive! 
   

   Firebirds Wood Fired Grill - Southaven已在6天前回覆

   We appreciate you taking the time to share your experience, Matt. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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10. t

    teresa

    Mississippi1則評論

    5.0

    在2025年3月6日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Our server was the BEST I’ve ever seen. More servers need to take lead. Please send me her name. I want her again.
    

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