Firebirds Wood Fired Grill - West Des Moines

Firebirds Wood Fired Grill - West Des Moines 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. L

   Lisa VIP

   Milwaukee9則評論

   3.0

   在2天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 3

   The food quality is just ok. The service was slower than it should have been but not terrible. We had to flag down our server several times for things that should have come with the meal like ketchup with fries, bread for the table, and to refill our water glasses. We used to really enjoy this restaurant but it’s definitely declining in quality and not providing a good dining experience.
   

   請問這對你有幫助嗎？

2. D

   Denise

   Des Moines1則評論

   3.0

   在2025年3月8日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 5
   4. 氛圍 5

   I am not sure if had an off night or what but it was my 60th birthday and I just wanted the best ribeye made. Not sure what I got but it did not taste like any ribeye I have ever had. It was quite thin and lacked flavor. I was so disappointed and only ate 3 bites of it. Parm mashed and carrots were good. My daughter had surf and turf and her lobster was not cooked much at all. Now they did take care of making her a new lobster tail, and were very apologetic to her but by then we had been there so long that we felt bad for taking up the table space so she threw it in a to go box and we headed out. My friends who had filets said theirs were good and the choc cake I ordered for my birthday dessert was perfect. But the main reason I went there was for a steak that was not good at all.
   

   Firebirds Wood Fired Grill - West Des Moines已在7天前回覆

   We appreciate you taking the time to share your experience, Denise. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

   請問這對你有幫助嗎？

3. E

   Ed

   Des Moines7則評論

   4.0

   在2025年3月8日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Very solid experience especially given it was a busy Friday night.
   

   Firebirds Wood Fired Grill - West Des Moines已在7天前回覆

   Hi Ed, Thank you for your fantastic review! We’re so grateful for your support and thrilled that you had a wonderful experience. We look forward to serving you again!
   

   請問這對你有幫助嗎？

4. L

   Lu VIP

   Des Moines35則評論

   5.0

   在2025年3月7日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   The food was good and our server provided fantastic service.
   

   Firebirds Wood Fired Grill - West Des Moines已在5天前回覆

   Hi Lu, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

   請問這對你有幫助嗎？

5. m

   marg VIP

   Minneapolis13則評論

   5.0

   在2025年3月7日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Friendly & efficient service & lively ambience. Salmon was perfectly cooked. Would suggest additional NA beers - many of us dislike Athletic & only 1 choice is not customer friendly
   

   Firebirds Wood Fired Grill - West Des Moines已在6天前回覆

   Hi Marg, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

   請問這對你有幫助嗎？

6. D

   David

   Des Moines1則評論

   4.0

   在2025年3月1日用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 5
   4. 氛圍 4

   Had a Lemon Drop cocktail 🍸. Was very good. We both ordered the Colorado Chicken Salad. We were both disappointed in the chicken. It seemed to have been cooked well before and just refrigated. Was tough to chew. Overall though the salad was delicious. Finished with a 5 Layer Lemon Cake.
   

   Firebirds Wood Fired Grill - West Des Moines已於2025年3月7日​回覆

   Hi David, Thank you so much for your wonderful review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team. We are thrilled to hear you had a great experience, and we look forward to welcoming you back soon!
   

   請問這對你有幫助嗎？

7. J

   James

   Chicago1則評論

   5.0

   在2025年2月24日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food and great service. A very atentative service from all the team members.
   

   請問這對你有幫助嗎？

8. D

   Dale

   Des Moines2則評論

   5.0

   在2025年2月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food and service. Staff very eager to please. Will definitely be back.
   

   Firebirds Wood Fired Grill - West Des Moines已於2025年2月28日​回覆

   Hi Dale, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!
   

   請問這對你有幫助嗎？

9. J

   Joshua

   Des Moines1則評論

   5.0

   在2025年2月22日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Everything was great. Quick service and great food. Prices are higher than some places but worth it.
   

   Firebirds Wood Fired Grill - West Des Moines已於2025年2月28日​回覆

   Hi Joshua, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!
   

   請問這對你有幫助嗎？

10. OT

    OpenTable食客

    Chicago1則評論

    5.0

    在2025年2月22日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    The server was very attentive and did great notifying the manager about my food allergy who then came to my table to follow up about it and ensure me the chefs knew. Great food and service thank you!
    

    請問這對你有幫助嗎？