Fogo de Chao - Boston

Fogo de Chao - Boston 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. G

   Greer

   Denver2則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   Went for our son’s 9th birthday dinner. Everyone enjoyed and our meals were delicious.
   

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2. J

   John VIP

   大波士顿22則評論

   3.0

   在2天前用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 2
   4. 氛圍 3

   We have dined a number of times at this Fogo and while the food was very good, the service seemed off considerably compared to past visits. We had a 5pm reservation and while we were promptly seated we found the "market table" underwhelming as many of the items that usually are present were missing and the staff scrambling to get the "table" resupplied. One would expect that given that it was the beginning of the evening seating, the "table" would have been fully stocked. Our server was also inconsistent when it came to checking in and maintaining the basics like keeping our water glasses full. It appeared that there were a significant number of new staff and managers on duty as they were scrambling around the dining room attempting to set tables for incoming guests and also directing the staff to maintain the "market table". The biggest snafu we experienced was after finishing our dining, waiting for our check to be processed. We paid the bill after presenting a gift card. After waiting for the server to return (approx. 15minutes) with the card and slip, we realized he had charged our card more than the bill we were presented. We then patently waited another 20 minutes for him to return so we could rectify the problem, however he wasn't surfacing so another server offered to help correct the problem. He took our gift card along with the invoice to have it corrected. Our original server then returned with the new corrected bill, but did not have our card which still had more than $150.00 in value. We asked for him to provide us with an updated invoice that showed the balance on our card. He left to find our card and then returned with a manager who had a flashlight as they could locate our gift card. We informed the manager that another server had taken the card. He went to locate that person and finally returned with the card and the corrected invoice. We ended up sitting for one hour as all of this unfolded.
   

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3. R

   Randy VIP

   大波士顿6則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Food, service and wine was exceptional. Gigi made sure we had everything we needed
   

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4. J

   Jeff

   多倫多3則評論

   3.0

   在2025年3月16日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 3
   4. 氛圍 4

   Food was ok, went for the Picanha but it was dry The service was the slowest I ever had. Value…. Because the picanha was dry it wasn’t worth the cost.
   

   Fogo de Chao - Boston已在6天前回覆

   We're sorry to hear that your visit wasn't as enjoyable as you had hoped, Jeff. Your feedback about the picanha and service is important to us, and we are committed to improving. Our team would like to hear more from you to address these concerns. Please contact us through our website's form. Thank you.
   

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5. E

   Elus

   多倫多2則評論

   5.0

   在2025年3月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Had a great birthday dinner!!! The service was amazing and the food delicious!!! Thank you so much!! Definitely coming back.
   

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6. A

   Areeba

   大波士顿2則評論

   3.0

   在2025年3月15日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 1
   4. 氛圍 2

   Long wait between service. Overcrowded. Salad bar options are very limited compared to other Brazilian steakhouse. For a “white tablecloth” restaurant, I expected better. Much better.
   

   Fogo de Chao - Boston已在7天前回覆

   Thank you for sharing your concerns with us, Areeba. We aim to offer an exceptional experience, and it's concerning to hear about the long wait and limited options. Our team is here to address any challenges you faced, so please connect with us via our website contact form to help improve your experience. Thank you.
   

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7. DS

   DavidS VIP

   大波士顿15則評論

   2.0

   在2025年3月15日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 1
   4. 氛圍 2

   Service was very slow and bad for what you pay for the meal. They didn't have several of their signature drinks or wine and tried to upset more expensive ones.
   

   Fogo de Chao - Boston已在7天前回覆

   We're sorry to hear about your experience with us. Our aim is to offer timely service and ensure our menu options are available during your visit. Please reach out through our website contact form so we can address these concerns and work toward a better experience. Thank you.
   

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8. OT

   OpenTable食客

   大波士顿1則評論

   3.0

   在2025年3月8日用過餐

   1. 整體 3
   2. 食物 1
   3. 服務 3
   4. 氛圍 3

   Meat was not good and in most cases - what was looking better -servers were passing by our table even with “green” chip and when we were waving hand.
   

   Fogo de Chao - Boston已在7天前回覆

   We appreciate you sharing your experience with us. It's concerning to hear about the challenges you faced with our service and selection of cuts. Our team is eager to learn more and address these concerns. Please reach out through the contact form on our website so we can work towards a better experience for you. Thank you.
   

   請問這對你有幫助嗎？

9. OT

   OpenTable食客

   大波士顿10則評論

   2.0

   在2025年3月2日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 1
   4. 氛圍 4

   At this time I will not be returning. I am not comfortable eating from a salad/food bar due to the possibility of food borne illness illnesses. Since I couldn’t eat from there I had two tiny slices of steak and one tiny piece of chicken. My husband ordered a Tito’s martini but received a water glass full of straight vodka with ice. My suggestion is once the server asks if this is the first time dining there and the patrons say yes, maybe help them to know how to actually get food and drink easier. Every server was nice though.
   

   Fogo de Chao - Boston已於2025年3月3日​回覆

   We're concerned to hear that your visit fell short of expectations, especially regarding your meal and drink preferences. Our team values the feedback about our Market Table offerings and service guidance for new guests. Please connect with us through the contact form on our website so we can address your concerns. Thank you.
   

   有1​人認為這對他/她有幫助

10. C

    Cristina VIP

    大波士顿184則評論

    2.0

    在2025年3月1日用過餐

    1. 整體 2
    2. 食物 1
    3. 服務 2
    4. 氛圍 2

    The food quality here has truly gone down significantly. Problem is, when you have very good rodicio with great service,Fogo de Chao just cannot begin to compete. Wine was subpar - not sure if it was open for a long time, service was very spotty. The food just didn’t taste fresh, I was somewhat scared to keep eating anything. I will definitely not be returning anytime soon.
    

    Fogo de Chao - Boston已於2025年3月3日​回覆

    We regret that your experience didn’t meet your expectations at our restaurant, Cristina. Freshness and quality are important to us, and it’s concerning to hear your feedback on this. Please contact us through the form on our website so we can understand more about your visit and work toward improving your experience. Thank you.
    

    有1​人認為這對他/她有幫助