Fogo de Chao - Irvine Spectrum

Fogo de Chao - Irvine Spectrum 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. OT

   OpenTable食客

   Orange County2則評論

   3.0

   在今天用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 2
   4. 氛圍 3

   This was my first time at Fogo and we were celebrating my niece getting a school award. This was information was shared when making our reservation through OpenTable. Unfortunately, there was no special mention of our celebration. We weren’t even offered dessert. From what I could see from the other tables, their desserts looked yummy! I’m not sure what happened, but somehow we were missed by the wait staff. After multiple tables (seated after us) had placed drink orders AND received food, I was finally able to flag someone down for water. No information was shared about the sides or process even though I shared that it was my first time visiting. The food was ok. Most of the meat came out well vs mid rare. The filet mignon was cooked well and inedible. The pork belly and ribeye were amazing as was the cheese and honey!
   

   Fogo de Chao - Irvine Spectrum已在今天回覆

   We're sorry we didn't meet your expectations during your first visit, especially on such a special occasion. Celebrations matter to us, and we’d love to address this further. Please reach out via our website contact form so we can discuss your concerns about the service and food. Thank you.
   

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2. S

   Swantje

   Orange County5則評論

   4.0

   在2天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 5

   The selection for the Market Table was great. They were generous with the little fresh cheese rolls. But we were never offered the other sides that I believe are included with any meal, even the Market Table (By the time I realized this, it was too late in the meal, they should have checked when taking our order.) Service was friendly.
   

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3. OT

   OpenTable食客

   Orange County2則評論

   1.0

   在3天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   We did not get to dine here. After a 20 minute wait for our reservation we decided to find another place to eat instead of rushing through our meal. I did not get a text our table was ready until over 30 minutes after our reservation. I was looking forward to this dinner. They clearly lacked organization and were not able to adhere to their reservation system.
   

   Fogo de Chao - Irvine Spectrum已在1天前回覆

   It's disappointing to hear about the wait time during your planned visit. We're sorry for any inconvenience this caused and understand your frustration. Our team strives to provide timely service and regrets we missed the mark. Please reach out through our website contact form to discuss this further. Thank you.
   

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4. JL

   JenniferL VIP

   Orange County3則評論

   1.0

   在3天前用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 3

   Disappointing Experience – Will Not Return This was by far the worst dining experience we've had at a Fogo de Chão. The service was atrocious—we waited endlessly for drinks, and the meat service was even worse. Despite repeatedly requesting specific cuts, servers either skipped our table entirely or asked just one person before moving on. I personally asked at least four different servers for filet, yet never received it. We've dined at other Fogo de Chão locations and always had exceptional service, but this location was a complete disappointment. To make matters worse, we were crammed into a tight back section, constantly bumped by servers and guests due to the narrow walkway. It was uncomfortable and frustrating. We chose this restaurant to celebrate my son's birthday, expecting a special experience, but he left unimpressed and disappointed. We will not be returning to this location.
   

   Fogo de Chao - Irvine Spectrum已在1天前回覆

   We regret to hear about your recent visit, as it seems we fell short of providing the experience you have come to expect from us. The concerns you mentioned, including the service and seating, are not reflective of our standards. Please reach out through our website contact form so we can address these concerns and work toward restoring your trust. Thank you.
   

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5. a

   andreww

   Chicago6則評論

   2.0

   在4天前用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 1
   4. 氛圍 2

   I’ve been to a number of Fogos and this one is towards the bottom of the list. The service is horrible and the meat is over-salted. Very disappointed in the service and I don’t feel like it was a good value.
   

   Fogo de Chao - Irvine Spectrum已在2天前回覆

   We regret to hear that your visit did not live up to your expectations. Our goal is to provide excellent service and quality cuts, and your feedback is important to us. Please reach out through our website contact form, as we'd like to address your concerns directly. Thank you.
   

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6. OT

   OpenTable食客

   Orange County1則評論

   1.0

   在4天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 2
   4. 氛圍 3

   We opted for the $70+ premium meat option. After returning from the salad bar and returning to our table which was in a separate room away from the main restaurant, we did not get offered meat for 20 minutes. We asked three different wait staff to guide them to us. It went on like this the whole night. The premium meats that we paid for came one time, an hour after we sat and after we were full of garbage meat. 1/10 do not recommend.
   

   Fogo de Chao - Irvine Spectrum已在2天前回覆

   We're sorry to hear about your disappointing experience regarding the timing and selection of cuts. Our team aims to provide attentive service and high-quality options, and it's concerning to hear this wasn't the case for you. Please contact us via our website's form so we can address your concerns and work toward a better experience. Thank you.
   

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7. S

   Sebastian

   Orange County12則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   All good! Great place to visit, we usually do the full churrasco or the Brazilian cuts, either way is a wonderful meal experience, servers and staff are well prepared for a good service. Thanks!
   

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8. J

   James VIP

   Los Angeles25則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food and service! Had a private room that facilitated 20 guests with plenty of room. Great job to the staff!
   

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9. D

   Dwight

   Los Angeles9則評論

   5.0

   在2025年3月10日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The ambiance service was excellent. Everyone on the staff was so comforting and attentive to the needs of the table. everything was properly cooked, and I could not complain about anything done. I appreciate the servers.I appreciate the restaurant. Will be reserving it for Mother's Day.
   

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10. S

    Shobby

    St. Louis3則評論

    2.0

    在2025年3月9日用過餐

    1. 整體 2
    2. 食物 2
    3. 服務 2
    4. 氛圍 4

    Reservations for 8pm and didn’t get seated till 8:25pm. Drinks took 15 minutes and the food service was horrible. No servers will bring the meat and had to beg them to serve the meat and bread. I remember going to fogo the first time maybe 20 years ago and since then the service and the product had taken a nose dive. Gone are the days of Shrimp, various different kind of breads,soups at the salad bar. The meat has also changed. They don’t want to bring the filet and when they do it’s over cooked The chicken legs use to be amazing but now they have added some kind of seasoning instead of wine. I’ve been to every fogo in the US and the last 5/6 years the quality of food and service has deteriorated. Won’t be going bad. For $71 , much better options out there.
    

    Fogo de Chao - Irvine Spectrum已於2025年3月10日​回覆

    We genuinely regret that your recent visit didn't meet your expectations. It seems there were several challenges with service and food quality, which we take seriously. We aim to provide our guests with an exceptional experience and welcome the opportunity to discuss these concerns. Please reach out via our website contact form so we can address them directly. Thank you.
    

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