Fogo de Chao - Towson

Fogo de Chao - Towson 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. h

   hprplx VIP

   Baltimore19則評論

   3.0

   在今天用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 1
   4. 氛圍 2

   This was my 5th time at Fogo but my first at the Towson, MD location. First the good: the food was prepared wonderfully, the Market Table great as always, and I found this location to be more comfortable than the downtown Baltimore location. Now the not so good: it took 10 minutes before a waiter came to our table, as we sat there with an empty setup waiting. It took nearly a half hour for bar drinks to make it to the table. We initially were going to have the Best of Brazil deal, but our waiter convinced us to go for the full experience. As a result of the extra money I paid, only the filet made its way to our table. None of the other premium cuts for which I paid an extra $20 per person ever came to our table. I could have saved the money. The waiter also tried to trick me into buying bottled water. He did not give me the option of tap, and seemed sheepish and embarrassed when i saw through his upsell scheme. We were never once given or offered the cheesy bread with our sides, which was incredibly disappointing. Overall, the wait staff service (excluding the gauchos) was horrible. We regularly went extended periods with no server interaction and no one seemed to notice we existed, as a result, our drinks went begging, our sides weren't replenished, and anything we ordered took forever. We ordered a dessert and I asked for more water. It took 15 minutes for dessert to arrive and no one brought water. When our desserts arrived, utensils didn't and the server told us someone else was bringing us spoons. They weren't. We had to get up and take spoons from the Market Table soup area. Finally, 20 minutes after we were done, I had to flag a server AND a manager to ask for the check and *a refill of my water.* I finally got my water and after another 5 minutes got the check. We were there for nearly 3 hours for a meal that could have been finished in 2. The service was terrible and honestly it made the value for my money quite low.
   

   請問這對你有幫助嗎？

2. OT

   OpenTable食客

   Baltimore2則評論

   2.0

   在1天前用過餐

   1. 整體 2
   2. 食物 5
   3. 服務 2
   4. 氛圍 3

   The food was fine. It was the wait. We had a 6:15 reservation and didn't get seated until 7 PM. When we checked in, we were told they weren't checking anyone in yet and it would be 10 minutes. When we went back in 15 minutes, we got the same response. When I went back a third time, the hostesses were very snippy and told me I was already checked in. After 45 minutes, I asked to speak to a manager and within 2 minutes, they miraculously found us a table.
   

   請問這對你有幫助嗎？

3. OT

   OpenTable食客

   Baltimore1則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Juan was very attentive and all the other servers also. They kept checking on us to make sure we were well taken care of. I would definitely dine at this location again and recommend to others.
   

   請問這對你有幫助嗎？

4. m

   mbh12mbh VIP

   Baltimore22則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Great service by the entire staff. Multiple team members checking on us often ensuring that we were enjoying our evening.
   

   請問這對你有幫助嗎？

5. OT

   OpenTable食客

   Baltimore1則評論

   4.0

   在6天前用過餐

   1. 整體 4
   2. 食物 2
   3. 服務 4
   4. 氛圍 3

   Unfortunately the food was overcooked, tough and dry. Our table was constantly looked over or bypassed by the waitress and waiters.
   

   請問這對你有幫助嗎？

6. OT

   OpenTable食客

   Baltimore2則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our waitress Tiffany was the best. I really enjoyed the food as well, my only complaint is that they should offer more sides at the market table. The ambiance and service was out of this world.
   

   請問這對你有幫助嗎？

7. C

   Cheryl

   Unspecified1則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   It was my boyfriends and a friends first time and they absolutely loved the experience. Food was great as always.
   

   Fogo de Chao - Towson已在5天前回覆

   Dear Cheryl, we are honored by your terrific compliments and so pleased that you enjoy dining with us.
   

   請問這對你有幫助嗎？

8. B

   Brian VIP

   Baltimore24則評論

   3.0

   在7天前用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 2
   4. 氛圍 3

   We had a reservation for 4 715. Place was packed and actually was a fire hazard. We did not get a table until 815 by the very front where it was crowded and the cold air from the front door was blowing on us. Not a pleasant experience.
   

   Fogo de Chao - Towson已在6天前回覆

   It's concerning to hear about the seating and comfort issues during your visit, Brian. We strive for a welcoming environment and it's disappointing to learn your experience was affected. Our team would like to discuss your experience further, so please reach out through our website contact form. Thank you.
   

   請問這對你有幫助嗎？

9. AM

   AlisonM

   Baltimore4則評論

   3.0

   在2025年3月8日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 1

   Felt manic. Not relaxing. People constantly coming to the table to offer meat but also to sell shrimp cocktail and shots etc. It was a fun one time experience but I don’t think I would ever go back. Also very expensive.
   

   Fogo de Chao - Towson已在6天前回覆

   We appreciate your feedback, Alison. The aim is to offer a dynamic and engaging experience, though we understand it might not align with everyone's expectations. We invite you to reach out via our website contact form so we can address your concerns and discuss how we can better serve you in the future. Thank you.
   

   請問這對你有幫助嗎？

10. P

    Petros

    Baltimore1則評論

    5.0

    在2025年3月8日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Absolutely phenomenal. Everything was amazing. Between the service, to the meals, drinks, and dessert. Will definitely come back for more occasions.
    

    請問這對你有幫助嗎？