- 整體 3
- 食物 4
- 服務 2
- 氛圍 2
The Fish and Chips was very good. The lasagna was very good. The hamburger was good.
The restaurant was very busy on the Saturday night we attended. Service was slow. Our server, in particular, had to be reminded three times to bring ketchup for a hamburger. The lasagna was cold (refrigerator temp) in the middle. It was sent back. The server isn't responsible for cold food, but specifically said "that's (the cold lasagna) is on the kitchen." A comment like that is not needed and is unprofessional. Our server passed the problem to the manager and then didn't keep track of the dish. At one point, the server stopped back at our table and said "your lasagna isn't back yet?" It eventually came out hot, and was tasty. Although the server told us that she passed the cold dish off to the manager, the manager never stopped at the table.
The sound level in the restaurant was very high (likely above the OSHA action level of 85 dBA). You had to raise your voice to be heard across the table. No music was playing; there were a lot of loud patrons. All of the tables were close together; so close that the servers had a difficult time passing between the tables.
Bottom line: the food is good. I would consider returning if the service, layout, and noise level were better managed.