- 整體 3
- 食物 5
- 服務 4
- 氛圍 3
I recently dined at Southport Sharks Restaurant, and overall, it was a pleasant experience. The restaurant has a vibrant, welcoming atmosphere, perfect for both casual dining and special occasions.
While the food and service were great, there were a few hiccups. When we arrived, the instructions for checking in weren’t very clear. We had to stand around wondering where to go because there were no signs directing us to the reservation area. It would have been helpful to have clearer signage or instructions, especially since we had a table reservation.
A nice touch, especially since it was Valentine's Day, was the complimentary drink offered upon arrival.
As for the food, it was fantastic! The grilled seafood platter was fresh and flavorful, and the steaks were cooked to perfection. The sides complemented the mains beautifully, and the chocolate mousse for dessert was definitely a treat.
However, we were disappointed with the seating arrangement. We had requested a table near the buffet area, but instead, we were seated close to a very noisy section where the music was so loud we could hardly have a conversation. The tables near the buffet would have kept us away from the noise, so our table choice was a letdown.
One downside was the parking situation. The car park was completely full, and we had to drive around searching for a spot. Although there was a section that indicated $5 parking, we found it frustrating that the free parking was full, and the paid parking was somewhat isolated. Given the high price of the meals, we thought that free parking should be more readily available and better distributed.
Despite the minor issues with check-in, seating, and parking, the dining experience was enjoyable. Southport Sharks Restaurant is definitely worth a visit, and I look forward to coming back—hopefully with a clearer check-in process, better seating, and improved parking availability!
Frenzy's - Southport Sharks已在3天前回覆Hi Peter,
Thank you for your detailed feedback—we truly appreciate it! We’re so glad you enjoyed the atmosphere, service, and, most importantly, the food. It’s great to hear the seafood, steaks, and chocolate mousse were a highlight, and we’re pleased you enjoyed the special Valentine’s Day touch.
We completely understand your concerns regarding the check-in process, seating arrangement, and parking. Your feedback about clearer signage at check-in is really valuable, and we’ll be reviewing how we can improve this. We also acknowledge that parking can be challenging during peak times, and we appreciate your patience.
We’re grateful for your support and look forward to welcoming you back for an even smoother experience next time!
Best regards,
Frenzy’s at Southport Sharks