- 整體 2
- 食物 2
- 服務 3
- 氛圍 5
This was the first time my fiancee and I decided to go to a high-end restaurant for Valentine's Day and also our first visit here. We saved up to come here and were excited to go but unfortunately, we will not be returning.
We ordered off the Valentine’s Day Menu. The collective dishes we had were the Lobster Bisque and Foie Gras Terrine for App. We both tried to have the White and green Beef Wellington and then we both switched to the Chilean Seabass for the mains. Ended with Pistachio & Chocolate Mousse and the Frozen Nougat.
The Good: The restaurant space was quite beautiful! the lighting was perfect and the live piano player was excellent. The ambience was great. The perfect feel for a date night.
Our server(Berennice? (On receipt)) was nice, accommodating and made us feel welcomed. She was also knowledgeable and never made us felt like we were just another customer passing through.
Staff was very quick to address our complaints about our wellingtons and our new mains arrived on the fly. They comp’d my fiancee’s martini(which was an ok resolution but i don’t feel like it was enough).
The Mid: Our table was a little wobbly but we never said anything because it didn’t bother us that much. I'm sure they would have fixed that if we told the staff but we didn’t noticed till later on. Also the meal as a whole was pretty good overall but not fantastic.
The Bad: Both of our beef wellingtons were raw and cold in the middle which was such a letdown because that was the dish we were the most exited to try and actually wanted. We both never had one before and our first experience was so disappointing and fearing getting a new wellington would have the same result, we settled for the Chilean Seabass which was fine.
Overall thoughts: I don’t know the etiquette of what I can do as a customer to get a more satisfactory outcome. I just wished the quality was better.