Giraffe - South Bank

Giraffe - South Bank 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. L

   Loraine

   London10則評論

   5.0

   在今天用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Food served a bit too quick. Was ok for us as we had children.
   

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2. A

   Adam

   Northampton1則評論

   1.0

   在1天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 4
   4. 氛圍 3

   In all honesty, really disappointing. My wife had the duck noodles and for the first time in our 8 years together, she complained about the food to the manager. Her food tasted like it had been reheated in the microwave, in that some parts of the meal were hot, others cold. The amount of duck with the meal was definitely sub par in portion size and the flavour wasn’t great either. The manager handled the complaint really well, first offering a free dessert and when this was declined, he refunded the whole meal without hesitation. I had the cooked breakfast and it was average at best. The bacon was lovely and crispy but the sausage were overdone and the eggs had partially runny whites. The hash brown also looked like it had seen the fryer a few too many times, although I didn’t actually eat it. To top it off, soft drinks were £4…and even served from a sealed can, to really rub salt into the wound! I also heard others complaining about their food so this wasn’t an isolated case. There were so many great looking restaurants around Southbank that were gutted we wasted the calories and money on this choice. We wouldn’t return or recommend.
   

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3. c

   cheryl

   London6則評論

   4.0

   在1天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 3

   We had a nice meal, food was good. Cocktails very weak. Didn’t taste any rum in my spiced rum punch.
   

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4. K

   Karen

   Kent1則評論

   1.0

   在2天前用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 2
   4. 氛圍 1

   The restaurant was really cold we mentioned this to waiter he said he would speak to the manager No action Sadly we had to our gloves on and hats then left swiftly Do not recommend Why have air con on when it’s 5 degrees outside Also holes in the floor under the table by the window let cold air blow upwards
   

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5. R

   Robin

   Surrey1則評論

   3.0

   在3天前用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 4
   4. 氛圍 1

   Although our food was good and the waiters were very friendly the temperature inside the restaurant was really cold. We and some others had to put our coats on to eat our food. We spoke to two of the serving staff if they could turn up the heating but they said they didn't have control of any heating. There was a heater by each of the 2 entrances and apparently that was it.
   

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6. C

   Charlie

   London1則評論

   4.0

   在7天前用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 3
   4. 氛圍 4

   Good food and server was friendly but the screen system used to order and pay is not great had to call the server over twice to sort it but at least he was friendly enough to help us and sort everything with our bill
   

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7. T

   Tara

   South Wales1則評論

   5.0

   在2025年3月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Booked a table for my son's birthday before we saw a show in the South Bank centre. greeted with a smile, ordered food with ease and I think you set the record for the speed of the food delivered! Food was delicious and I would def book again in the future.
   

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8. M

   Matt

   Surrey2則評論

   5.0

   在2025年3月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Was lovely food. Gave me pudding for my bday. Just wasn’t sure of the 12.5% automatic service charge
   

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9. G

   Gareth

   London1則評論

   4.0

   在2025年3月4日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 3
   4. 氛圍 3

   Good service to start quick however did not explain how ordering would work as screen on table and qr code stuck to table no explanation. Turned out they are taking orders the traditional non techy way which is superb. The food and drinks arrived promptly except the desert which did take longer than expected. We've been here for the third time and usually overall much quicker on this occasion was quite a bit slower. The double doors to keep out drafts is not used properly with one set left open in winter. the air con is too strong as well I avoided window seats because of the air con in the previous visit but this clearly is an issue anywhere in the restaurant. The food was well cooked, hot and tasty though the fries slightly overcooked.
   

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10. K

    Katy

    Newcastle4則評論

    5.0

    在2025年2月24日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Good food. Good service. Good location and great view. Nice with kids. All good.
    

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