- 整體 2
- 食物 3
- 服務 1
- 氛圍 2
There parking scheme is janky. You must exit your vehicle, go inside, pay $15 to obtain a code & then park your car in their garage. Ridiculous. There should be an attendant to handle that out front. Next, The service was poor. There were only two tables occupied in the main dining room, 5 customers total, yet we had to find our server to make our drink orders & then find someone to take our food order & later bring the check. As we waited for our meal, we also witnessed two management employees engaged in a very animated, profanity laced discussion concerning workers’ immigration status. It was very inappropriate. I had a reservation to host a luncheon for 15 later in the month but cancelled it after this exploratory dining experience. The food was tasty, so it wasn’t a total bust.
Glover Park Grill已於2024年1月19日回覆Hi Conrad,
Thank you for taking the time to share your feedback about your recent visit to our restaurant. We apologize for the challenges you encountered during your dining experience.
We understand that the parking process was inconvenient for you and we apologize for any frustration it caused. We are equally disappointed to hear about the service lapses you experienced in the dining room. We will address this issue internally to ensure that such instances are minimized in the future.
We understand your decision to cancel your luncheon reservation and would appreciate the opportunity to make it up to you. If you are open to it, please reach out to Ryan at (202) 625 5400 ext 2, and we would be happy to discuss further.
GLOVER PARK GRILL