- 整體 3
- 食物 4
- 服務 3
- 氛圍 2
The food is great - we had a beef wellington and it was nicely done with a good pink finish on the inside of the beef and great meat-to-crispy pastry ratio. Buttery mash was also good, as it should be at this price point. Unfortunately the food is let down by a number of important factors that affect the customer experience - first, there is no restaurant signage (the only one is Lucky Cat which is another Gordon Ramsay establishment next door) - the security guard had to confirm that this was the same building. Upon entry through a small glass door, there is no proper entrance (or restaurant signage inside), and the entire place is a cramped corridor that even petite customers like myself have trouble walking through to the overly crowded tables. Lighting is overly dark and it’s more of a sports bar vibe (not restaurant) - so expect to have to yell at your dining companion sitting mere centimetres across you just to have a decent conversation. Service is also hard to get hold of, partially due to the poor lighting impeding visibility and had various levels of delay in time. Also watch out for the receipt - they charge a cheeky 15% (optional - but be sure to speak up or they will slide it in), when most restaurants charge around 10-12% and many at the customer’s discretion. A pity, as we were very much looking forward to a stellar experience at this Gordon Ramsay establishment. Our experience did not match our expectations of the Gordon Ramsay brand and his signature calibre of excellence. Maybe some of his other restaurants will be a more accurate reflection of Gordon’s standards, but this one sadly misses the mark.