Grand View Hotel, Bowen

Grand View Hotel, Bowen 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. S

   Shane

   熱帶北昆士蘭1則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The food was great staff were exceptional the overall pub was fantastic will be back for sure when on holidays
   

   Grand View Hotel, Bowen已在3天前回覆

   Hi Shane, Thank you so much for the kind words. We are thrilled to hear you enjoyed the food, service and atmosphere. We can't wait to welcome you back next time you're on holidays. Safe travels and see you soon! Cheers, Team GVH.
   

   請問這對你有幫助嗎？

2. M

   Megan

   熱帶北昆士蘭1則評論

   3.0

   在2025年4月12日用過餐

   1. 整體 3
   2. 食物 1
   3. 服務 2
   4. 氛圍 3

   Our food was tasteless and unfortunately not good. I also asked for a pick up service but was told No van was at a function transferring people ( we never saw the van at all )and maybe after that could use that was very disappointing as was visiting
   

   Grand View Hotel, Bowen已於2025年4月16日​回覆

   Hi Megan, We're sorry to hear that your recent experience didn't meet your expectations. It was a particularly busy night, which may have impacted our courtesy bus availability, and we apologise for the inconvenience. We appreciate your feedback and will be sharing it with our team to help us improve. We hope you'll consider visiting us again in the future. Thank you for taking the time to reach out. Kind regards, Team GVH.
   

   請問這對你有幫助嗎？

3. s

   sally

   熱帶北昆士蘭1則評論

   5.0

   在2025年4月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We had two incredible waitresses at lunch today who promptly took our orders, delivered our drinks and food and could not have been more accomodating even though the kids wanted modifications on everything they ordered. The meals were so large none of us could finish them.
   

   Grand View Hotel, Bowen已於2025年4月7日​回覆

   Hi Sally, Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that our waitstaff made your experience special and went above and beyond to accommodate your needs. It's great to know you enjoyed the generous portions too! We look forward to welcoming you and your family back again soon. Cheers, Team GVH!
   

   請問這對你有幫助嗎？

4. T

   Terry

   陽光海岸1則評論

   2.0

   在2025年2月14日用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 1
   4. 氛圍 4

   Food was great, the drinks were cold , just the service when she took our food order she didn’t send it to the kitchen as we sat there for 1 1/2 hours waiting for it
   

   Grand View Hotel, Bowen已於2025年2月17日​回覆

   Hi Terry, We're so glad you enjoyed the food and drinks, and we sincerely apologise for the delay with your order. As our team explained at the time, a system glitch caused by a brownout on Friday night affected some orders. We truly regret the inconvenience this caused, which is why we provided your meals free of charge as an apology. We always strive to provide the best experience and appreciate your patience and understanding. We hope to welcome you back again soon. Kind regards, Team GVH.
   

   請問這對你有幫助嗎？

5. L

   Linda

   布里斯班2則評論

   5.0

   在2025年1月25日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great space and dog friendly without being in the street. Lovely courtyard and atmosphere. Great staff and well priced menu.
   

   Grand View Hotel, Bowen已於2025年1月27日​回覆

   Hi Linda, Thank you for taking the time to share your feedback with us. We are so glad you enjoyed or courtyard and atmosphere - it is great to hear your furry friend felt welcome to! Out team is thrilled to know you appreciated the service and menu pricing. We look forward to welcoming you again soon! Cheers, Team SBH!
   

   請問這對你有幫助嗎？

6. T

   Tammy

   墨尔本1則評論

   2.0

   在2024年12月31日用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 1
   4. 氛圍 2

   Waiting over an hour for curiosity bus,. Had booking at 7.30pm arrived late (7.50)when ordering meals at 8pm, been told no scotch fillet, no crispy pork belly, no Thai curry.. it’s disappointing with having to eat something you don’t want. It was my daughters 18th birthday and been asked at 9.30pm for my son to leave as his under age, which I get that however we just got two desserts sent to our table to sing happy birthday and security asked him to leave the premises. As I explained to the security we are waiting for my daughter to return back from the bar to sing, then we will leave. Not ok to push out my family and friends when we are there to celebrate her milestone, then once again waiting for over another hour waiting for curiosity bus. Maybe look into having another bus to commute patrons. Never had this experience two years ago,, but won’t be back SORRY!!
   

   Grand View Hotel, Bowen已於2025年1月17日​回覆

   Hi Tammy, Thank you for your feedback. We’re sorry to hear about the challenges you faced, especially on your daughter’s 18th birthday. We understand the frustration with delays and food availability. While we strive to keep stock levels consistent, there are times when this can be unpredictable, and we apologise for the inconvenience. We also appreciate your suggestion regarding the courtesy bus. While we aim to pick everyone up on time, delays can sometimes occur due to factors beyond our control. We’ll consider your feedback for future improvements. We’re also sorry you felt pressured to leave during your celebration. Thank you again for sharing your experience with us. Kind regards, Team GVH
   

   請問這對你有幫助嗎？

7. S

   Steve

   熱帶北昆士蘭1則評論

   5.0

   在2024年12月18日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   We are from the USA so everything tastes a little different to us. However, in this case, different was very good!
   

   Grand View Hotel, Bowen已於2024年12月22日​回覆

   Hi Steve, Thank you for your kind review! We are delighted to hear that you enjoyed your experience with us and found our flavours to be a pleasant and delicious change. It is always exciting to welcome visitors from around the world and we hope your time in Australia has been just as enjoyable as your meal! We hope you come visit again if you are every in the area. Cheers, Team GVH.
   

   請問這對你有幫助嗎？

8. A

   Ann

   熱帶北昆士蘭3則評論

   4.0

   在2024年12月10日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Service was friendly. Lots of smile from the waitress. Food was delicious
   

   Grand View Hotel, Bowen已於2024年12月18日​回覆

   Hi Ann, We are delighted to read that you enjoyed the delicious food and that our team's friendly service and smiles added to your experience. Thank you for taking the time to share your experience with us - your feedback truly brightens our day. We hope to see you again in the near future. Cheers, Team GVH.
   

   請問這對你有幫助嗎？

9. T

   Trevor

   熱帶北昆士蘭1則評論

   4.0

   在2024年12月9日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   The whole experience was very enjoyable. The staff were friendly and helpful. The food was delicious and well presented. For anyone who enjoys their food the Canecutter's Parmi is for you. My wife's Eye Fillet was cooked to perfection.
   

   Grand View Hotel, Bowen已於2024年12月18日​回覆

   Hi Trevor, Thank you for taking the time to share your wonderful review! We are thrilled to hear that you had such an enjoyable experience with us. It is fantastic that you found the food both delicious and well presented - we agree, the Canecutter's Parmi is definitely a favourite! We are also delighted to read that your wife's eye fillet was cooked to perfection! We look forward to welcoming you back soon! Cheer's, Team GVH.
   

   請問這對你有幫助嗎？

10. P

    Pam

    熱帶北昆士蘭1則評論

    5.0

    在2024年11月26日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 4

    We had a nice dinner celebrating our 47th wedding anniversary! Staff provided table service! Prompt service also!
    

    Grand View Hotel, Bowen已於2024年12月2日​回覆

    Hi Pam, Thank you for sharing your wonderful feedback, and congratulations on your 47th wedding anniversary! We’re so glad you chose to celebrate with us and are happy we could help make your special day memorable. We hope to celebrate many more special occasions with you in the future!
    

    請問這對你有幫助嗎？