- 整體 2
- 食物 3
- 服務 1
- 氛圍 2
Premium prices for a very disappointing “Seated Dining Experience.” We were celebrating my victory over cancer and a double 60th birthday girls weekend. We got caught walking in a rainstorm after being dropped off at the wrong address. Hostess said she’d put us near the fireplace to warm up and dry out…fireplace was not on and not even the table candle was lit - just an ugly can of oil with a charred wick - no flame. So there we were shivering, 2 people at a drafty table for six located in their main ?hallway? Not the vibe!! Food came out Willy Nilly one plate at a time with long breaks in between each. Nothing was noteworthy. Our water glasses were not refilled. Staff just kept speed walking by or congregating nearby in the walkway to chat and giggle with each other but seemed to avoid eye contact as we waited for every single thing. Dirty plates ad glasses were not pre bussed as we shared one plate at a time, so our table was a hot mess by the end of the meal. The view was entirely oversold. Service was abysmal and it felt like a Saturday night discotheque thumping on a Wednesday evening.. It was not the “seated dining experience” we anticipated, especially for the 1Hotel. It was memorable…in all the wrong ways! I was so embarrassed to have taken my friend there. Side note, my friend has had a stroke and has some mobility issues. At the end of the meal we pushed the button for the elevator and were told that was a service elevator and we would need to CLIMB THE STAIRS to access the elevator for guests…REALLY?!? So it is NOT handicapped friendly! It was a dumpster fire! A $200 mistake!