Harry’s Victoria

Harry’s Victoria 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. S

   Stewart VIP

   London16則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent food served by excellent staff. Very enjoyable evening. Not rushed at all and very relaxing.
   

   請問這對你有幫助嗎？

2. J

   Joao

   London7則評論

   5.0

   在2025年4月13日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   We had a very good lunch with family. Good ambient. Good service . Good food. Ok price. The only downside is that in lunch they do not have the full menu so there was not steak in the menu. Installations very good. Quiet and charming. Will return .
   

   Harry’s Victoria已於2025年4月14日​回覆

   Ciao Joao, Thank you for taking the time to share your experience with us. We’re so glad you had a lovely lunch with your family and that you enjoyed the ambience, service, and food. We truly appreciate your feedback about the menu options during lunch—it’s helpful for us as we continue to grow and improve. We’re happy to hear you’ll be back, and we look forward to welcoming you again soon! Warm regards, Harry’s Victoria
   

   請問這對你有幫助嗎？

3. Z

   Zara

   London11則評論

   5.0

   在2025年4月12日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The food was amazing. Lobster ravioli, tuna pizzeta, garlic flatbread, everything was amazing!! The service was lovely, a beautiful place to catch up with friends over amazing food and drinks. Beautiful ambience, new location is my favourite so far.
   

   • 

   Harry’s Victoria已於2025年4月14日​回覆

   Ciao Zara, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the Lobster Ravioli, Tuna Pizzetta, and Garlic and Rosemary Flatbread—it means a lot to know everything hit the mark. We’re also glad our team made you feel welcome and that the new location provided the perfect setting to catch up with friends. We can’t wait to have you back again soon! Warm regards, Harry’s Victoria
   

   請問這對你有幫助嗎？

4. S

   Seiyab

   London1則評論

   5.0

   在2025年4月6日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food was exceptional fantastic and the waiter was kind. Lovely experience. Will be visiting again soon
   

   Harry’s Victoria已於2025年4月8日​回覆

   Thank you for your kind words! We’re thrilled to hear you had such a wonderful experience and that you enjoyed both the food and the service. We can’t wait to welcome you back again soon! Best regards, The Harry’s Victoria Team
   

   請問這對你有幫助嗎？

5. J

   Jack

   London4則評論

   4.0

   在2025年4月4日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Good food, lovely interiors, but slow service with items forgotten from the order
   

   Harry’s Victoria已於2025年4月7日​回覆

   Thank you for your feedback. We appreciate your compliments on the food and ambiance. We apologize for the delays and for the items that were missed from your order. Please rest assured that we are addressing this matter with our team to improve our service. We value your input and hope to have the opportunity to serve you again. Best regards, The Harry’s Victoria Team
   

   請問這對你有幫助嗎？

6. S

   Sara VIP

   London1則評論

   2.0

   在2025年4月3日用過餐

   1. 整體 2
   2. 食物 5
   3. 服務 1
   4. 氛圍 5

   I wanted to share some feedback following our visit to your restaurant yesterday evening for a 7:15pm reservation, which my family and I were really looking forward to as we were celebrating my brother’s birthday. While we thoroughly enjoyed the meal and the service from the restaurant staff was excellent, I feel it’s important to address a disappointing experience we had with the receptionist upon arrival and departure. I arrived first and greeted the receptionist with a friendly “Hi, how are you?” but was met with complete silence and a prolonged, uncomfortable stare. She did not acknowledge my greeting, nor did she offer any form of welcome or assistance. I eventually had to initiate the conversation by mentioning our reservation, but the interaction remained cold and unwelcoming. Unfortunately, when the rest of my family arrived, they experienced the exact same treatment. The receptionist was again dismissive, silent, and unapproachable — which made all of us feel quite uncomfortable. Upon leaving, there was no farewell or even basic acknowledgment, even when I went to collect my bag from the cloakroom. While everything else about the evening was wonderful, this interaction left a negative impression on what was otherwise a special night. Her demeanor felt deliberately cold and intimidating, which is not what one would expect from a restaurant with such a great reputation. We wanted to share this in the hope that it can be addressed appropriately, as we’d love to return in the future and have a more welcoming experience from start to finish.
   

   Harry’s Victoria已於2025年4月8日​回覆

   Thank you for your valuable feedback. While we are pleased to hear you enjoyed the meal and service, we sincerely apologize for the unprofessional and unwelcoming experience you had at the reception. This does not reflect the high standards we strive to maintain. Rest assured, we will address this matter with our front-of-house team to ensure such incidents do not recur. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience in the future. Best regards, The Harry’s Victoria Team
   

   請問這對你有幫助嗎？

7. K

   Karen

   Manchester4則評論

   3.0

   在2025年3月31日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 5

   Staff knowledge not good over ordered as wasn’t made clear size of breads and ordered wrong pizza
   

   Harry’s Victoria已於2025年4月4日​回覆

   Thank you for your valuable feedback. We apologize for any confusion regarding your order and will take steps to ensure clearer menu descriptions and better staff communication in the future. We appreciate your input and hope to have the opportunity to serve you again soon. Best regards, The Harry’s Victoria Team
   

   請問這對你有幫助嗎？

8. M

   M.O.

   London34則評論

   5.0

   在2025年3月30日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Went for a mother's day dinner with my 2 kids! Excellent selection of food and was very accommodating about my 2 kids sharing 1 of the 3 course menu. First time and will certainly come back x
   

   • 
   • 

   Harry’s Victoria已於2025年3月31日​回覆

   Thank you so much for your wonderful feedback! We’re so glad you and your kids enjoyed your Mother’s Day dinner with us. We can’t wait to welcome you back again soon! Warm regards, The Harry’s Victoria Team
   

   請問這對你有幫助嗎？

9. T

   Tamara

   London6則評論

   2.0

   在2025年3月30日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 1
   4. 氛圍 3

   Pre booked for Mother’s Day - arrived and seated swiftly - noticed the tables around me the mothers were being presented Jo Malone Mother’s Day gifts. I didn’t say anything but my adult daughter went and asked a waiter what was the situation with the Jo Malone gifts. The waiter said you had to re book (which we had) he said he would speak to his manager - the manager told him there was a tick box for Mother’s Day on the booking form. I had clearly noted it was for Mother’s Day but not ticked a box. Such a shame as it really left a dampener seeing other mothers receiving the gifts.
   

   Harry’s Victoria已於2025年3月31日​回覆

   Thank you so much for sharing your thoughts with us. We truly appreciate you choosing to celebrate Mother’s Day at our restaurant. We sincerely apologize for any confusion regarding the Jo Malone gifts. To clarify, the gifts were offered to guests who had booked our special Mother’s Day Set Menu Experience. As your reservation was not for that specific experience, it didn’t include the gift. We completely understand how this may have been disappointing, and we truly regret that it impacted your visit. We will certainly take your feedback on board and ensure better communication moving forward. We genuinely hope to welcome you back soon and provide you with an experience that exceeds your expectations. Warmest regards, The Harry’s Victoria Team
   

   請問這對你有幫助嗎？

10. A

    Aubrey VIP

    London4則評論

    5.0

    在2025年3月22日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 2

    Everything was wonderful but as we have found previously, the background music was far too loud Hence other diners speak louder to be heard, which makes the ambient noise even louder. Your sister restaurants THE IVY are restrained so you can hear the other people at your table and don’t have to lip read.
    

    Harry’s Victoria已於2025年3月25日​回覆

    Thank you for your feedback! We’re glad you enjoyed your experience and appreciate your comments on the music. We’ll certainly consider this for future visits. We look forward to welcoming you again soon. Best regards, The Harry’s Victoria Team
    

    請問這對你有幫助嗎？