- 整體 2
- 食物 4
- 服務 2
- 氛圍 1
We booked this a couple of weeks in advanced for an anniversary but when we did it did not clarify the Hawksmoor bar is a separate area then the restaurant, on booking it only showed availability for the bar and didn’t mention this is not the restaurant so we thought we would have been in the restaurant.We arrived 40mins early for our reservation and just told the staff we had arrived, got told the restaurant is running behind and to take a seat at the bar which was fine with us . We finally got our table literally 4steps from where we had been waiting at the bar , still in the bar area and was told the restaurant is full they can’t sit us in the restaurant. This table we got seated on was also empty from when we arrived. It was freezing cold in the bar area and after moving tables to a different table further away from the front door but still in the bar area it was still cold, main entrance door is open which makes this area very cold and everyone in this bar area is wearing jackets .
We had our food and left , overpriced for the area we got seated in and lacked atmosphere and more importantly actual heat !
There was one waiter who dealt with us who was nice , but all the other staff in this area seemed to be just chatting to each other.
It was a let down for our anniversary and I don’t think we will be back to this restaurant again, much more friendly, better staffed and priced restaurants in this city.