- 整體 4
- 食物 5
- 服務 4
- 氛圍 5
Making an online reservation was incredibly easy and convenient. We arrived just in time to take advantage of Happy Hour, snagging the $7 red wine and $7 Chips & Queso. While the wine didn’t quite meet our expectations, the Chips & Queso were absolutely fantastic! For our main courses, we chose the Steak Salad and the 13oz Ribeye, accompanied by Whipped Potatoes and Tallow Fries as our two sides.
Unfortunately, we later noticed when we got home an unexpected $6 charge for the Tallow Fries, which caught us off guard. It would have been appreciated if the waitress had informed us about the additional cost beforehand. While $6 might not seem like much to some, it’s always courteous to let customers know so they can make an informed decision.
To wrap up the meal, we indulged in the famous Pecan Pie, topped with caramel and a scoop of vanilla ice cream. It was truly a highlight of the evening, and we highly recommend it!
Overall, our experience was enjoyable and made for a lovely anniversary celebration. A small improvement in communication about additional charges would make it even better!
Haywire - Plano已在2天前回覆Good morning,
Thank you for this feedback. I understand not knowing a charge on a extra side can be frustrating. This is something to communicate with our team so we can better inform our guests. I appreciate the detail in your review and hope we get to do it all over again sometime soon. Happy Anniversary! Please let me know if I can ever be of assistance in the future.
Sincerely,
Jamie Johnson
HAYWIRE | Managing Partner