- 整體 5
- 食物 5
- 服務 5
- 氛圍 5
Christmas Lunch was outstanding. I would be confident booking this venue for events because they clearly demonstrated their ability to manage and cater to a large crowd. I would expect their day-to-day operations to also be as efficient and good value as their events. Staff were pleasant, helpful and there were plenty of people to call on if assistance or service was required. The decor was attractive, the layout of the area easy to navigate and the noise level even with a large attendance was very comfortable. There were a few small issues, such as a slow-draining sink in the toilets, but sometimes an older building has these kinds of challenges.
Speaking specifically of the food in the Christmas Day buffet, the seafood was absolutely fresh and of good quality, trays of hot food were replenished regularly and the dessert display was absolutely delightful. There was an impressive range of food available and it was plentiful. Everything was well labelled. The large group was managed well with no long hold-ups or bottlenecks. The atmosphere was subtly festive without being over the top.
Overall my group had a great experience and I would not hesitate to attend another function at Hotel West End. If I lived more locally, I would also be happy to visit on regular days.