- 整體 3
- 食物 2
- 服務 5
- 氛圍 4
We were served by a lovely young lady named Evelyn who was very informative, charismatic and kind. She went above & beyond to explain the menu to us (as we were unfamiliar with japanese cuisine), gave us great recommendations for pictures around the restaurant and displayed great integrity throughout the entire service. Evelyn gave us the best experience with her lovely presence & positive energy.
Unfortunately, the food was not great. The beef tartare was underwhelming, mostly because i didnt anticipate it to be ‘slightly cooked’ with a raw look to it. However, the flavours were not doing it for me upon tasting. The burgers were okay at most. The portion size was extremely small in comparison to the price paid. The fries were great but again, charging almost £3 each for a simple spoon of ketchup and mayonnaise is quite outrageous. The desserts were okay. To summarise, nothing we had was impressive except for the price! For this reason, we would not recommend this restaurant to others unless they are looking to take beautiful pictures as the interior is stunning.
We thank Evelyn again for the great experience, she has a lovely spirit!⭐️
We gave the overall rating, mostly due to the incredible service, 6/10
iKaro已於2024年4月9日回覆We genuinely regret that your recent dining experience did not meet your culinary expectations. We understand the significant role that a delightful meal plays in your overall satisfaction, and we are truly disappointed that we did not meet that standard for you. Please know that your feedback is of the utmost importance to us. We have already initiated a comprehensive review with our culinary team to pinpoint areas for enhancement. Our commitment is to ensure that every dish meets the highest standards of taste and presentation. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you in a way that truly reflects our commitment to excellence.