- 整體 3
- 食物 4
- 服務 2
- 氛圍 3
The food was great, would have been perfect if came out slightly hotter. But, tasted great!
Service was slow, 2 and a bit hours for breakfast is slow. Took a while for our waitress to ask out orders, when she did arrive she asked for food first and then if we would like additional drinks, when we hadn’t been asked for any drinks at all. Our waitress also didn’t ask what type of bread we would like with our breakfast, and when asked if they have decaf tea. She said no, only coffee. In the meantime of waiting for the waitress to take our order we had 2 different waitresses bring food and drinks to our table that wasn’t ours as we hadn’t ordered. After we finally got our food, we didn’t see or hear from a waitress for a very long time. No one asked how our food was. Getting the attention from a waiter or waitress was nearly impossible.
After eating it took roughly 30 mins for our plates to be removed from the table. When asked if we would like some more drinks, one of my table guests said they wasn’t sure what to have as the smoothie was too sweet and they don’t have decaf tea. This waitress, which was a different one, said “yes, we have decaf tea”. This was annoying as all staff should know what they provide and have in stock. Or, worst case the first waitress was correct and the second was lying. We will never know, luckily. This table guests can have only the smallest amount of caffeine but needs to be careful with heart health. Could have been worse if someone who can’t have caffeine at all.
Finally, although tastes nice, but slightly sweet for my taste. The smoothies, I was disappointed to see at the bar they are just poured straight out of a bottle and not fresh at all.
To sum up our experience, food was great, 4 out of 5. Service and knowledge of the staff 2/3 of of 5. We found waitresses really ruined the experience with points stated above. Further or maybe higher training could be provided. I did have another reservation for a future date. But I shall cancel.