- 整體 2
- 食物 5
- 服務 1
- 氛圍 2
It was my fathers birthday, and having seen this place while walking around Snyder Plaza + the IG videos I chose to bring my dad to Jack & Harry’s for his birthday dinner
Made reservations at 8:30, and they needed a little extra time to get us a table which was fine and we got seated. I know this isn’t the restaurants fault, but it was LOUD. LOUD LOUD LOUD. We spent the entire evening shouting at each other to carry a conversation.
Ordered fried calamari, and it took 20 min to come out. Our server wasn’t around to let us know it was coming out soon, sorry for the wait, etc etc etc. and for $22nI was disappointed with the portion size of what we got, but it tasted great and the dipping sauces were tasty.
We ordered our entrees, and I started a stopwatch to see how long our food would take. I told my girlfriend that if our food wasn’t there in 20 min I’d complain to a manager to find out what the hell was going on especially with it being Ramadan and that I hadn’t eaten all day long.
3 of the 4 entrees we ordered arrived a shade under the 20 min, which made me wonder how 3 meals took the same amount of time as 1 appetizer.
Then my mom’s meal arrived and our sides and we dug in.
The food was a 10/10, minus the sauce on the steak frites which was a little sweeter than I personally like. We all loved our food, shared some bites, and enjoyed it.
With it being my dads birthday, and the fact that we spent $250 you’d think they’d give a dessert for free but they didn’t, and they also didn’t have bread or something to munch when we sat down.
Again, the food was 10/10 but for how much we were charged I’d think the service would be exceptional. Chick Fil-A is my bar for customer service, and this wasn’t even half of what I expect. We had to constantly ask for refills on our water, our waiter was nonexistent, and the food coming out took way longer than I feel it should’ve made the evening a little less spectacular than you’d think for a meal that cost $250