- 整體 1
- 食物 2
- 服務 2
- 氛圍 1
OpenTable needs to look into their contract with this restaurant. I arrived, with the members of my party, early for our 10 am brunch reservation. I was informed, rudely by a restaurant hostess, that Jack's doesn't "do reservations for breakfast." I pointed to my name on her list and she said "it doesn't matter." Because it was Christmas Day, we couldn't go anywhere else, so we waited for over an hour for our table. Streams of hotel guests were seated ahead of us (Jack's is in the Pink Shell resort in Ft Myers Beach). The hostess continued to be quite rude and the manager dismissive. We finally were seated, we discover it's a buffet breakfast with a waitress only serving drinks to order. Utterly disappointing.