- 整體 3
- 食物 5
- 服務 3
- 氛圍 5
The hostess was extremely rude- my original reservation was for 6 people- I had called in advance to see if I could add one more person.. the person who answered the phone informed me that I could but I would possibly need to wait approximately 45 minutes .. I was okay with that and arrived with the 7th person .. when I checked in I informed the hostess I had arrived and we were going to be a party of 7- at the time she told me “okay” got me checked in and stated it would be a wait of about 15 minutes. I received the text to check in and walked up to inform them that I had received the text to check in .. the girl who was going to walk out party to our table with the menus asked me if it was for 6 and I said no- it’s 7 of us.. she then went back to talk to the hostess and the hostess looked at me and began giving me attitude and stated “When you checked in I asked how many in your group and you never said 7, I asked you if you were going to be 8 and you responded 6” I proceeded to inform her my party was not 8 and explained I had checked in for 7 but there was no problem and asked how much longer the wait would be .. she then proceed to give attitude and be rude and stated “since you told me you were only 6 when you checked in the table is only for 6, dinner is our busiest time and I don’t know when I’ll have another table available” I proceeded with staying “ok” she then once again spoke with attitude and stated “we can try sitting you in a booth and if that doesn’t work you’ll have to wait but I don’t know how long” I proceeded to agree with that and the rest of our experience was great- the waitress was phenomenal she did an amazing job- she was very attentive and everything she recommended was good. It was disappointing to start our experience at this restaurant so negative as we were there for a celebration. Not sure how they can have the person at the front be so rude, and condescending as that is the face of the restaurant. But overall the rest was well.