- 整體 2
- 食物 1
- 服務 1
- 氛圍 4
I have been there about 5 times previously. I always order their steak which I enjoy. Yesterday the steak was off. There was a terrible aftertaste. I tried a few bites, but had to spit out each bite on my plate as it tasted bad. I didn’t swallow a single bite of the steak. Also, on the menu it said that it came with loaded crispy mashed potatoes. I asked for plain mashed potatoes instead, as I always have done in the past. I received what appeared to be fried spring rolls. They were filled with mashed potato. I have never received this before. Our waiter didn’t deliver our food and never came over to our table to check on us until my companion had finished his meal. I had barely touched mine. I told him it wasn’t what I had ever had previously at the same Joey’s in the past and it was terrible. A manager came over and I felt that she dismissed my concerns and took no accountability. Interestingly, my companion ordered salmon last night which came with normal mashed potatoes - just like what I asked for but didn’t receive. I thanked the manager for coming over to find out what the problem was, but felt like she didn’t address the problem. I specifically told my waiter that I wanted plain mashed potatoes which I have had there in the past. Someone messed up my order. She told me that perhaps there was a problem with my specific steak or the way one person in the kitchen seasoned it. I have never had such a terrible steak as last night and had cramps later on at night. The manager offered me plain mashed potato, but nothing about the steak. My friend was in a hurry so I wasn’t going to sit and eat mashed potatoes long after he had finished his meal. I was offered a dessert. I don’t want dessert. What I wanted was dinner, which I didn’t get. I got my bill. I was charged the full amount for my steak, approximately $40 for the steak. I was the one to recommend Joeys - for the steak. That was a MIS-steak. I think my bill should have been adjusted. I’m disappointed.