- 整體 3
- 食物 3
- 服務 4
- 氛圍 2
New Year's Eve for 4 people with a reservation ..... We were seated upstairs, which we wanted. The staff, however, kept the door to the balcony open since people (wait staff and customers) were constantly going in and out resulting in constant cold air blowing into the inside dining area. We asked them to close the door and they said they couldn't per the manager. We then asked to be moved and we were lucky enough to get out of the main draft. Other guests at multiple tables were talking about how cold it was and never took off their jackets. Even when it was down to only one table being served outside, the door remained open.
Wound up with our 3rd choice for our bottle wine because the 1st two were not available. One of our party ordered a steak, which was on his menu, and it was also not available.
Another of our party ordered squash ravioli. It was served absolutely swimming in butter. Not only did it look unappetizing, it was not very tasty either. Nor was it hot.
The table bread and the Italian salad were the best part of the meal. Other items were not particularly bad, just underwhelming.
Wait staff did a good job and were fairly attentive.
We have been to Juliet's 3 or 4 times since they reopened. Opinion has been the same each time.
Juliet Italian Kitchen - Georgetown已在2天前回覆Hi William,
Thank you for your feedback. We're sorry to hear about the discomfort due to the cold air and the inconvenience of the door. We understand your concern and we will take this into consideration. We're glad to hear that you enjoyed our food and service. We hope you'll give us another chance to provide an even better experience.
Best,
Juliet's Italian Kitchen - Georgetown Management Team