- 整體 3
- 食物 1
- 服務 2
- 氛圍 3
From the time we walked in the space looked a bit shabby. We booked a rooftop igloo expecting excellent ambiance. On the way up the stairs we were greeted by an AC unit with the decorative cover peeling off. Once we made it to the rooftop, the igloo was very cold. We asked twice for the heater to be turned up, and once for an extra blanket and both requests fell on deaf ears. The service was substandard with long wait times between seeing the server and receiving our drinks, and meals respectively. Drinks were okay, but wine selection was lacking. One in the party wished to have champagne and the server simply said “we don’t have that” before moving on. They were out of the beer a few in our party wanted and seemed to not really care about that too much. Then came the food. I ordered the scallops which came out rubbery, clearly overcooked, and extremely over-seasoned for such a rich shellfish. It certainly did not shine. The risotto was slimy, and relatively flavorless. The pizza my wife and sister in law ordered was of a white mushroom variety - a special on the menu. It was profoundly greasy. The pasta’s cream sauce was also heavily oiled, and detracted from the creamy composure. There were good reviews of the burger and the Carne Pizza. More complaints were had when it came to the pork which was reportedly extremely salty as well; with sides that matched the risotto - underwhelming. Overall, substandard ambiance, service, food and beverages. We have been to Kanu several times; usually at the request of someone else in our party. Next time I think we will try and leverage everyone to another restaurant which can meet expectations; or just skip on the meal altogether if Kanu is the selected option.