Kelseys Original Roadhouse - Orillia

Kelseys Original Roadhouse - Orillia 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. S

   Susan

   多倫多3則評論

   4.0

   在2天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Pleasant dining experience with family. Good company, good food, friendly service.
   

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2. A

   Ashley

   多倫多1則評論

   1.0

   在2025年4月1日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   This is my reservation. When I arrived, The store had a sign on front door saying that it was not open. When I knocked to tell them that this app was allowing people to book reservations no one answered even though I know people were in building. It would have been nice if someone had have answered the door so I could inform you, I had booked and waited for this reservation with no other options in town. And if you could take the reservation option down you could save someone else suffering the same inconvenience. Considering this experience, I would not choose this Kelsey’s as a first option in the future. Have a great day!
   

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3. B

   Brett

   多倫多1則評論

   1.0

   在2025年3月15日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 2
   4. 氛圍 1

   Our waitress whom I felt bad for having to deflect our complaints even after speaking to her manager he would not even come to our table to speak to us , this was no fault of hers but this was the worst meal we’ve ever had, service was excruciatingly slow. The chicken tenders weee far from tender as they were so overcooked I was afraid I’d chip my tooth , we ordered bruschetta that was burnt and it was the manager who delivered it to our table! So bad we could not even eat it. Yes they comped our food however we left hungry because we didn’t want to wait another hour for our food. Restaurant was dirty and there was a strange red liquid leaking out from under our seat. This experience has deterred us from ever going to another Kelsey’s restaurant again.
   

   有1​人認為這對他/她有幫助

4. JJ

   JenniferJ

   多倫多2則評論

   5.0

   在2025年2月21日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Loved our server! He was great, super fast service, ate and left within an hour
   

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5. R

   Rob

   多倫多4則評論

   1.0

   在2025年2月1日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Waited an hour for food that came cold and dried out. Never going to Kelsey’s again.
   

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6. J

   Jim

   多倫多9則評論

   4.0

   在2024年12月31日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Good meal good new yeas dinner All the best for 2025
   

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7. A

   Armando

   多倫多6則評論

   5.0

   在2024年12月6日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 3

   Food was very good and service with a smile.......
   

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8. B

   Bonnie

   多倫多1則評論

   5.0

   在2024年10月26日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The only hitch was I had booked a table in the Sam’s room, however there was already a party in there. We were offered a booth instead. It was very clean and comfortable. So hitch became a minor hiccup.
   

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9. D

   Douglas

   Las Vegas2則評論

   1.0

   在2024年9月12日用過餐

   1. 整體 1
   2. 食物 3
   3. 服務 1
   4. 氛圍 3

   Kelsey’s website provides promotions so while visiting Orillia, though we would attend. Server was going to accept promotion but manager asked to see and said okay, then told server - No. Manager did not speak to me - poor customer service. And elderly lady with walker at next table had an issue. Again no customer service. Not a place to return.
   

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10. D

    Deana

    多倫多2則評論

    2.0

    在2024年8月17日用過餐

    1. 整體 2
    2. 食物 3
    3. 服務 1
    4. 氛圍 2

    My husband has a severe health issue that reframes him from drinking alcohol. The waitress brought him which was suppose to be a non alcohol lemonade. When the waitress put our drinks down on the table she just happen to mention it was a gin lemonade. My husband & I didn't hear her but my daughter-in-law did & stopped him before he could take a sip. The waitress just assumed it was a alcohol drink when ordering instead of asking. It would have been a very serious situation if he had gone ahead & began to drink it. On top of this we also had to wait 45 mins for our main course. The portion size we felt were small for the price. I also mentioned in our reservation when booking online that it was for an anniversary when asked if it was a celebration of any kind. This was not acknowledge so what is the purpose of even asking? For these reasons we will not be returning.
    

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