Kessaku

Kessaku 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. N

   Nikki

   Houston1則評論

   4.0

   在6天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 5

   Staff and ambience was wonderful! Menu pricing and options could be enhanced.
   

   Kessaku已在1天前回覆

   Hi Nikki. Thank you for complimenting our staff and ambiance. We're glad you enjoyed your visit, and we'd love to hear more from you regarding what you'd love to see. Please reach out to us with any suggestions, and we hope to see you back soon!
   

   請問這對你有幫助嗎？

2. U

   Uyen VIP

   Dallas1則評論

   3.0

   在2025年2月23日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 1
   4. 氛圍 4

   Overall we had a good time. The king crab roll was the best. The worse part of the evening was service. We waited about 10-15 mins after finishing each course to get another. Even the drinks took a long time. We waited a while for our waitress to come get our orders and even longer for the food and drinks.
   

   Kessaku已於2025年3月1日​回覆

   Uyen, we are pleased you had a good time and enjoyed our food. However, we are genuinely sorry for the delays with your service. We always strive to provide attentive and friendly service, so this is definitely not up to our standards. Please email us with more details of your visit so we can look into what happened and see what we can do to earn the opportunity to make it up to you. Thank you, and we look forward to hearing from you. The Kessaku Dallas team
   

   請問這對你有幫助嗎？

3. S

   Steve

   Dallas2則評論

   5.0

   在2025年2月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   10/10 great experience with an even greater view of Dallas.
   

   • 

   Kessaku已於2025年2月10日​回覆

   We appreciate your kind words, Steve. Our team strives to create memorable experiences, and we are pleased to hear that you enjoyed both the service and the stunning view of Dallas. We look forward to welcoming you back for another exceptional visit.
   

   請問這對你有幫助嗎？

4. L

   Lynn VIP

   Dallas5則評論

   5.0

   在2025年2月2日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   One of my favorite date night restaurants. View is breathtaking and food is so good!! The drinks are good too and service is great Alexis really was amazing!
   

   Kessaku已於2025年2月8日​回覆

   Thank you for making us one of your top date night restaurants, Lynn. We'll make sure to pass along your compliments to Alexis, and we hope to see you back soon!
   

   請問這對你有幫助嗎？

5. C

   Cara VIP

   Dallas4則評論

   5.0

   在2025年1月26日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Had a wonderful time!! Alexis was our server and she was the best!!!!
   

   Kessaku已於2025年1月31日​回覆

   Cara, that's wonderful to hear. Thank you, and we'll let Alexis know you enjoyed her service. We hope to have you join us again someday soon!
   

   請問這對你有幫助嗎？

6. J

   Jennifer

   Dallas1則評論

   5.0

   在2025年1月19日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Alexis was our server, she made out first time dining experience an amazing and unforgettable one! Definitely coming back soon and recommending Kessaku to friends and family. The food was amazing, we trusted her recommendations and we do not regret it one bit!
   

   Kessaku已於2025年1月22日​回覆

   Jennifer, we appreciate your kind words about Alexis and your first dining experience with us. Our team strives to create memorable moments, and we are delighted to hear that you enjoyed the food and recommendations. We look forward to welcoming you back soon and hope to impress your friends and family as well. Thank you!
   

   請問這對你有幫助嗎？

7. J

   Jason

   Dallas26則評論

   5.0

   在2025年1月19日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great experience as first-timers. Dishes were minimal for sushi but were perfectly done. Thought the best part of the experience was walking around the 50th floor and viewing 360deg of Dallas from downtown.
   

   Kessaku已於2025年1月22日​回覆

   Hi, Jason. We're happy you joined us and enjoyed your visit so much. We hope you'll be back again someday to enjoy more sushi with a view! Thank you.
   

   請問這對你有幫助嗎？

8. S

   Samuel

   Indiana1則評論

   2.0

   在2024年12月22日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 2
   4. 氛圍 5

   We arrived at the 49th floor and there were no signs designating where to go for the restaurant. Once we went up a floor to the hostess desk there was nobody there. After a long while a lady came out and seemed to give my girlfriend and I a cold shoulder. We were told that the view was open and the bar and they would come find us once our table was ready. We went and sat at an empty table to observe the view. We were rudely asked to leave the table and they said it was a “miscommunication”. Our waitress was rude and barely did anything but bring our drinks. The buss boy did the best job and was the nicest person there. Everyone seemed fake and acted outrageously entitled and gave my girlfriend and I negative judgmental looks.
   

   Kessaku已於2024年12月27日​回覆

   Samuel, we deeply regret the lack of assistance you encountered and if you felt any unwelcoming vibes. Please accept our apologies. We'd love the chance to apologize directly and hear more about your experience so we can look into what could have happened. Please reach out to us with your reservation name and date, as well as the best way to contact you. Thank you, and we look forward to seeing what we can do to earn another chance to impress you someday. The Kessaku Dallas team
   

   請問這對你有幫助嗎？

9. C

   Colleen

   Dallas5則評論

   5.0

   在2024年12月19日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Kessaku is always a win for us. The service was particularly outstanding during our last visit. Alexis was truly a standout! Her recommendations hit every time on both drinks and food. She consistently checked in and had us laughing each time. Her high level of service enhanced the wonderful experience we have every time we visit Kessaku.
   

   Kessaku已於2024年12月26日​回覆

   Hi Colleen. Thank you for your many visits and this very nice review. We are happy to see Alexis did such a nice job with your service on your last visit and we'll be sure to let her hear your compliments. We look forward to serving you again in the near future.
   

   請問這對你有幫助嗎？

10. A

    Ali VIP

    Dallas2則評論

    5.0

    在2024年12月15日用過餐

    1. 整體 5
    2. 食物 4
    3. 服務 4
    4. 氛圍 5

    Great overall experience. Great vibes great food great service. Can’t go wrong with this spot for a dinner date
    

    Kessaku已於2024年12月17日​回覆

    Ali, we appreciate your kind words about your experience at Kessaku. Thank you for your compliments on our vibe, food and service, and we look forward to welcoming you back soon for another dinner date or any special night out!
    

    請問這對你有幫助嗎？