- 整體 1
- 食物 1
- 服務 1
- 氛圍 1
I will give 0/5 stars if I could. Why? Read below.
First of all my partner and I, along with our infant booked for a valentines dinner stating that we needed a big space and easy access as we have a big pram. We arrived and the host would like us to sit at far behind the restaurant. Mind you there is not much space for people to go through, much more for a pram.
Secondly, our booking is at 18:30. We were just a tad (few mins) late - less than 5mins due to the parking but as we got seated, it took more than 30mins for the server to take our order. We asked a waitress (who looked very overwhelmed and seems like a newbie in hospitality) to take our order but we were answered by "i will take it later". But she seems to have forgotten about us, as well as the other staff. The host, then seemed to remember that we have been waiting for far too long, so she took our order. However, for a person who is working there, she does not know the menu of by heart. Asking if the drink I ordered is a cocktail.
Thirdly, while waiting for our food. It came after 1hour and 30mins.
Overall, I think the place need to have more staffs- chefs, waitresses who are experienced. And to have better management in looking after the clients. A lot of clients went and left as they were waiting for far too long and not getting served. We left after 8pm and STILL a lot of tables are still waiting for their food. CRAZY.
NEVER AGAIN.