- 整體 1
- 食物 2
- 服務 1
- 氛圍 3
Chili's food at a Cameron Mitchell price
We were seated right away and after that things went down hill. It was at least 15 minutes before anyone stopped at our table to greet us. It was the Manager. She apologized and took our drink order. After 15 minutes my wine was served in a champagne flute, because they didn't have any clean wine glasses, from the bar 5 feet from our table. I needed another minute to decide, but our server was gone another 15 minutes before returning to take our order. It was a solid 45 minutes before we placed our food order. It was about then that I started to really notice other tables were not enjoying themselves as well. I over heard one table discussing their experience with the manager. The manager told them that someone had called off and the kitchen was running about an hour late. I heard the table on the other side of us talking about their two hour wait. Not long after they received two sushi rolls, and we're being told their 3rd would be out at some point. A 3rd couple stopped at our table on their way out and offered us their coupon since they weren't waiting any longer. We were about to take a loss and go next door for tacos but our food finally arrived. I could tell right away that my food had sat for a bit. The sauce on the mashed potatoes had crusted over. The potatoes were just above room temperature the chicken and green beans were warm but not hot. However the pad Thai was hot, so the kitchen's timing was off. We ate and were disappointed by the cost. Wine, a mixed drink, chicken with potatoes, and pad thai was $95. We expected way better service and quality for that price. To top it off, we noticed the tables around us had not been bussed. We went to do some shopping at a nearby store after leaving, and walked by Kona Grill about a half hour later. We could see through the windows that nobody bothered to clean the tables by even then. Needless to say, we will not be returning.
