Kona Grill - Desert Ridge

Kona Grill - Desert Ridge 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. R

   Richard VIP

   Phoenix22則評論

   3.0

   在2天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 5

   Sushi very good. Breakfast items nothing special. very small eggs and small pieces of ham with standard Sysco fried potatoes. Skip the brunch and have the lunch.
   

   Kona Grill - Desert Ridge已在1天前回覆

   Thanks for the feedback. We're sorry to hear that you were disappointed with the food selection at Kona Grill - Desert Ridge. We always aim to provide a diverse range of dishes, and it's clear we missed the mark this time. We appreciate your constructive criticism and will certainly use it to improve our menu. We hope to have the chance to serve you again in the future. -KG Management
   

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2. K

   Kevin VIP

   亞特蘭大2則評論

   1.0

   在3天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 3

   Calamari was burnt, rice on entrees had hard uncooked pieces that broke filling in tooth. Manager made us feel like we bothered him when we told him about the rice. VERY POOR! WILL NEVER GO BACK!
   

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3. S

   Sally VIP

   Minneapolis13則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Beautiful restaurant. Excellent employees. Great food service
   

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4. L

   Lynn VIP

   Phoenix18則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Very nice experience, food is exemplary, and our server Skyler was attentive and friendly. Great time at Kona Grill.
   

   Kona Grill - Desert Ridge已在5天前回覆

   Thank you Lynn, for the positive feedback! We're glad you enjoyed the service and can't wait to see you on your next visit! Kona Grill - Desert Ridge
   

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5. OT

   OpenTable食客

   Edmonton3則評論

   2.0

   在6天前用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 2
   4. 氛圍 2

   The service was not the best and food was very mediocre
   

   Kona Grill - Desert Ridge已在5天前回覆

   Hey, we're sorry to hear that your experience at Kona Grill - Desert Ridge didn't meet your expectations. We strive to provide top-notch service and delicious food, and we're disappointed that we fell short this time. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to serve you better. - The Management Team
   

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6. E

   Erlinda

   Phoenix28則評論

   4.0

   在2025年3月9日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 3
   4. 氛圍 5

   Food was great, it seemed like the kitchen was overwhelmed and struggled with getting orders out in a timely manner. But our waitress was very attentive and made up for it with great service and thanked us for our patience.
   

   Kona Grill - Desert Ridge已於2025年3月10日​回覆

   Thanks for visiting us, Erlinda! We're thrilled to hear that you enjoyed our food and found our service attentive. We certainly strive for excellence in all areas, and your feedback helps us improve. We apologize if there were any delays in getting your orders out, and we're grateful for your patience. We hope to see you again soon at Kona Grill - Desert Ridge.
   

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7. S

   Sherry

   Phoenix144則評論

   4.0

   在2025年3月7日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Service was excellent. But several mishaps with the food coming out of the kitchen as they made a few errors with our order. Management was great as they quickly got on it and rectified it. Appreciated that!
   

   Kona Grill - Desert Ridge已於2025年3月10日​回覆

   Hello Sherry, Thank you for taking the time to share your feedback. We're glad to hear that you found our service excellent and our team quick to rectify any errors. We're sorry for the mix-up with your order, but we're glad that you appreciated our team's swift response. We hope to have the opportunity to serve you again soon. Best regards, Kona Grill - Desert Ridge Management Team
   

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8. J

   Julie

   Los Angeles11則評論

   3.0

   在2025年3月6日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 3

   Waiter was nice, but unfortunately the frozen Margarita machine was broken and so I wasn't able to get the drink I was hoping for and the regular Margarita on ice was sub-par.
   

   Kona Grill - Desert Ridge已於2025年3月8日​回覆

   Hi Julie, We're sorry to hear that your visit to Kona Grill - Desert Ridge didn't meet your expectations. We strive to provide the best service and it seems we fell short this time. We apologize for the issue with the frozen Margarita machine and the quality of the regular Margarita on ice. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to impress you with our food and service. Best, The Management Team
   

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9. B

   Bethany

   Phoenix6則評論

   5.0

   在2025年3月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   This is one of new favorite places to eat in Scottsdale desert ridge! The food is amazing! The people are fabulous! The atmosphere is great!
   

   Kona Grill - Desert Ridge已於2025年3月4日​回覆

   Hello Bethany, We're thrilled to hear that Kona Grill - Desert Ridge is one of your new favorite places to eat in Scottsdale! Your kind words about our food, people, and atmosphere truly warm our hearts. We're so glad to know that we've been able to provide you with a memorable dining experience. We look forward to serving you again soon. Thank you for your glowing review!
   

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10. S

    Sheri

    Phoenix4則評論

    4.0

    在2025年3月1日用過餐

    1. 整體 4
    2. 食物 4
    3. 服務 5
    4. 氛圍 4

    I will say from order to table kitchen was a little slow. They were out of a few items that were listed on the menu. Things (premium sodas) were not available which was surprising. I think their bar should be well stocked if we are to pay $9 for a soda.
    

    Kona Grill - Desert Ridge已於2025年3月2日​回覆

    Thanks for the review, Sheri! We're glad to hear that you enjoyed your experience at Kona Grill - Desert Ridge. We apologize for the initial delay in our kitchen and the lack of certain items on the menu. We are working to improve our offerings and will take your feedback into consideration. We're always striving to provide the best value for our guests and your feedback is invaluable in this process. We hope to serve you again soon!
    

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