- 整體 1
- 食物 1
- 服務 1
- 氛圍 3
It was awful. We had an 8:30pm reservation. We ordered quickly as soon as we sat down. We did not get our food until 10:45pm! Tables around us were sat after us, got their food, ate and left before we got our food. This was Valentine’s Day so we did expect there to be some delays. However, the restaurant was not sold out. There were at least 12 empty tables that we could see around us. And the fact that people getting sat after us were getting their food, eating and leaving before we got ours was crazy. The server realized it, apologize around 10pm and said a manager would come to our table. They never did.. he came back about 10:30 asked if a manager had come to the table we said no.  he said he would go get them (they never came) Our food came around 10:45pm, we ate within 10 minutes because we were hungry from waiting so long. The server came back and asked if the manager came to our table we said no, and asked for a bill. 30 minutes went by, we asked a different server for our bill. He said he had to find our server. Waited longer, asked another server for a bill. She said she would have to find her server. We asked if she could just get a manager to give us our bill. We just wanted to leave! She said she would get someone… we did not get our bill until 12:10am! This is absolutely ridiculous for an 8:30 reservation!  we almost walked out so many times, but being Valentine’s Day there was really nowhere else to go because restaurants were sold out. We also were not going to walk out on our bill, even though we waited so long for it. Besides this being Valentine’s Day, it’s also my birthday and it was our 2 year wedding anniversary. All of our after dinner plans were canceled because of this! This was beyond unacceptable! You completely ruined our evening! And no one cared. A manager never came to our table. I cannot believe the experience we had here. Your should all be ashamed of yourself for completely ruining our evening. 
