- 整體 3
- 食物 3
- 服務 3
- 氛圍 3
We arrived about 20 minutes early for our reservation, but thought we'd ask if the table was ready. It wasn't, but I noted there were lots of free tables I could see.
When we came back 20 minutes later, we were taken to a table which I had seen empty 20 minutes before. It's a small thing - but other restaurants I've been to don't mind you turning up early if the table is ready. I think the concierge checked the computer and saw the table was technically booked until our time, but didn't bother to check the physical table.
We ordered the Chateaubriand, which is a very lean cut (think long fillet steak), but this one had unexpected fat running through it. Priced at £72, it arrived medium at the waitress’s suggestion. The extra fat made it tougher to enjoy, we both had bites of steak that were just pure fat, which is VERY surprising for a Chateaubriand cut...
The beef dripping chips felt more like elongated roast potatoes. They tasted fine, but they lacked the crisp bite you expect from proper chips. They were quite soft and 'dry' textured. The maple roasted carrots, on the other hand, were sweet and satisfying. Probably the best thing we were served(!) The Wagyu mac and cheese was good, but the cheese crust on top was bitter. It seemed like a variety of cheese that turns sharp under the grill.
We’ve enjoyed chateaubriand many times at other steakhouses and never felt let down before. This time, it was disappointing enough to overshadow the rest of the meal. The carrots were the best part, but we left wishing the beef had matched our expectations. There were a few welcome additions to the experience, such as bread with truffle butter, and some small sweats with the bill - but that wasn't enough to make up for the expensive cut of meat which wasn't great.
Unfortunately, we were really excited to try Kyloe, but we left quite disappointed. We don't usually leave negative reviews for restaurants, but just thought we'd share this honest opinion of our experience.