La Plancha

La Plancha 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. K

   Kerry

   Birmingham1則評論

   2.0

   在7天前用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 1
   4. 氛圍 1

   We had high expectations but it just didn't live up to the mostly great reviews. We were seated close to the door , I asked the bar person if we could move to the adjacent seats ( which had 4 seats) and told no as they were expecting guests . Two people arrived ( not 4 that I assumed was the reason we were refused) . She did offer a heater which didn't materialise . She was surly faced the whole time we were there. I mean not one smile to anyone at the bar being served . There was no music and the place looked like it could do with brightening up. We ordered our food and it arrived less than 5 minutes later ! I felt we were in McDonald's tbh. Most of the dishes were just room temperature and the mushroom tasted like they had being laying for a while. Other customers had them and they looked lovely. The young server was a pleasant girl . Toilets were clean but smelled awful . We will not be back sadly
   

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2. OT

   OpenTable食客

   Birmingham2則評論

   4.0

   在2025年2月22日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Food and service was good. We were advised it was a busy night and informed of a slight delay, which as a party of 9 on a Saturday evening was not a problem.
   

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3. L

   Liam

   Manchester1則評論

   1.0

   在2025年2月15日用過餐

   1. 整體 1
   2. 食物 4
   3. 服務 1
   4. 氛圍 1

   Arrived at the venue, told sharply where our seat was with no welcome. Service was poor, had to wait an hour for our food with no explanation until I asked the bar tender who was apologetic, an update about the situation regarding the food would have been nice. The food itself was nice, the 4 “regulars” squashed in next to us, yelling like the place was a sports bar wasn’t as nice. Far too loud for the setting, disrupted not only our table but another table close to us, with no staff intervention, instead they received more smiles and attention than any other table. In short, really nice food, ruined by a ‘clique attitude’ from staff and regulars. A shame for an independent venue, the Nando’s we had the day after delivered a more attentive service, which sealed this review for me.
   

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4. W

   Wayne

   Birmingham1則評論

   5.0

   在2025年2月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We has not been to La Plancha for a while but it was good to be back.. Outstanding.. Slight changes to the menu but still a fantastic choice. It was a night to remeber and we will be back soon..
   

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5. T

   Tori

   Birmingham1則評論

   3.0

   在2025年2月15日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 1
   4. 氛圍 1

   La Plancha 113 Alcester Rd, Birmingham B13 8DD Restaurant Tori Ryan 105 points a day agoDeeply disappointed. Went here again as it's one of our favourite restaurants but was very disappointed in the service provided by Alisha. The restaurant was freezing and we complained that the heater provided gave no heat, we asked for another and were provided a slightly better one temporarily as it was needed elsewhere in the restaurant. Ridiculous that there is not enough heaters to heat the whole building. After complaining again about the cold a heater was provided but when given to us Alisha tutted and rolled her eyes. Then we had to have the bill altered as they included food we hadn't had and instead of apologing Alisha slammed it down on the table. I went to the till to pay asking for Alisha's name which she refused to give because I was going to complain. She didn't even apologise at that point. Eventually she gave her name but at that point the night was ruined. Not sure she gave the correct name but it's the girl on the bar who is short, dark complexion and botox lips. Very rude individual. Management replied on Google review stating they would get in touch with us to apologise and arrange a return visit. No one has been in touch. Similar comments are left on all the negative reviews. I think this is so they look like they care and are dealing with the problems when they are not actually doing anything.
   

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6. C

   Chris

   Birmingham1則評論

   5.0

   在2025年2月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our first time dining here. Had an amazing evening! Staff were friendly, service and food was excellent!
   

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7. F

   Faye

   Devon5則評論

   4.0

   在2025年1月31日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 3

   Fantastic food & service. Very loud and struggled to converse which spoilt our overall experience.
   

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8. l

   lloyd

   Birmingham1則評論

   5.0

   在2025年1月24日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great service and delicious food would highly recommend
   

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9. A

   Andrew

   Birmingham1則評論

   5.0

   在2024年12月31日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Been here a lot over the years but this was the best one the food and service was amazing great way to see the new year in 👍👍
   

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10. J

    John

    Birmingham2則評論

    5.0

    在2024年12月13日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    A great evening at La Plancha. Service was great and the Christmas Gourmet menu was brilliant. I was in a big group and we all thoroughly enjoyed ourselves. One member of our party has serious allergies and these were dealt with in a very thoughtful and caring manner. Outstanding!
    

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