- 整體 2
- 食物 2
- 服務 3
- 氛圍 2
We made a NYE reservation here. We live locally and I have eaten here before. I checked on Open Table for any unusual rules and/or special offerings for NYE - other than some time limits (completely understandable) on the tables, there was nothing. I then went to Lake Ave. Restaurant's website to check for any NYE specials or special menus - nothing. Due to dietary restrictions, I made sure to check in advance that I could find a meal(s) that would meet my needs, and found that the dinner menu is well-marked for allergins. I thought we were all set.
Wer arrived a little early for the reservation, and while waiting in the hall, we noticed that the menus were posted outside the door. Great! They are exactly the same as the menus online, but we review again just to be sure.
After we are seated, we are informed for the first time that the only menu available is a pre-fixe menu, none of which is labeled with allergins. We ask about the cost - $90 PER PERSON. Of course, what I can actually eat on the menu is pretty sparse (and they had to find a dessert that I could even eat). But that really wasn't the worst - the worst was feeling tricked and trapped. Where else are we going to go and eat on NYE? Lake Ave Restaurant and Bar knew this. We weren't the only ones who got burned by this. Two tables got up and walked out, three more complained bitterly but had no place else to go.
The icing on the cake?? The automatically added 20% gratuity that was on our tab with no advance warning. We spent $250 for 4 very small courses (of which I had nearly zero choices on), 2 drinks (one of which was a tap beer), and the forced gratuity.
We won't be back.