- 整體 3
- 食物 5
- 服務 2
- 氛圍 5
I don’t mind paying for excellent food and service. Neither the food nor the service were at the level you expect for the prices.
I ordered a bottle of wine. 30 minutes later, a manager informed me that they didn’t have the wine. Why did it take 30 minutes for them to figure out they didn’t have the bottle of wine? No service recovery of any kind was offered. It took another 15 minutes to receive my second-choice wine, a $90 bottle of dry riesling from New York.
Meanwhile, no bread was served. While I received a cup of water, no carafe was left at the table.
At any café or restaurant in Paris, you get a basket of bread as soon as you sit down and drink a cup of water.
My main course was a mushroom and parmesan risotto. I asked for a protein option and was told I could get a fillet of salmon. They didn’t tell me the salmon was actually the main course salmon at $42 even though I was merely ordering a side of salmon for the top of the risotto. $42 for a 5.5-ounce fillet of salmon, which is maybe $9 at Walmart or Whole Foods. So, my $24 risotto cost $66, which is outrageous. The risotto itself was below average. No visible parmesan and the mushrooms were chopped up and barely there. In Paris, you would see shaved parmesan in the mushroom and unchopped mushrooms. No fresh pepper was offered nor was I given a knife to cut into the salmon.
When I complained about being charged $42 for the salmon main course when all I had was a piece of salmon on a risotto, they deducted $5. But even at $37, it’s still highway robbery. Most restaurants would charge between $12 and $18 for a fillet of salmon on a risotto or salad.
I was never offered coffee, dessert, or cheese. No manager ever came to see how my meal was.