Lou Malnati's - River North

Lou Malnati's - River North 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. H

   Hanna

   Washington DC5則評論

   2.0

   在今天用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 1
   4. 氛圍 2

   Service was incredibly slow. Was prompted to order pizza ahead, so we did. Our server had no idea what we were talking about.
   

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2. R

   Rosa VIP

   Tampa19則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Best Lou’s pizza in town! We loved it. And the staff was very courteous.
   

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3. S

   Shawn

   West Palm Beach2則評論

   2.0

   在1天前用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 3
   4. 氛圍 3

   Everyone is very nice and the waiter did tell us it would be about 30-40 min for the pizza which I appreciate. However we ended up waiting 50 min which would totally be fine but then they gave us the wrong pizza. It had pepperoni and I don’t eat meat so I couldn’t eat it. We were gonna mention it when they asked how things were going but no one ever asked us. We also had a five year old that was ready for bed so we had to go. The food we did have was ok but honestly not great. Overall a little disappointing.
   

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4. M

   Mike

   Philadelphia8則評論

   3.0

   在2天前用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 4
   4. 氛圍 3

   It seems the crust on the deep dish pies has declined in quality in recent years. The sausage is still very good. I may have to seek out another deep dish pizza place next time I’m in town. I’ve been a fan of Malnati’s since the 1980s.
   

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5. J

   Jack

   Los Angeles3則評論

   2.0

   在3天前用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 1
   4. 氛圍 2

   Very disappointing. The service was almost negligible. Never saw our waiter after he took our order. The food was bland and not up to the standards I’ve had at other suburban Lou’s. When I finally got a bussers attention and asked for salt they walked away and never returned. I had to walk across the dining room and take off an empty table myself. Won’t be back to that location.
   

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6. M

   MARTIN

   Mexico City5則評論

   4.0

   在2025年4月17日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 3
   4. 氛圍 3

   Nos recomendaron esta cadena de pizzas, la calidad de la comida es buena, comimos la deep-dish pizza clasica de Chicago, lo unico si el servicio fue un poco lento, el mesero nos hizo buenas sugerencias.
   

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7. A

   Amy

   Chicago1則評論

   1.0

   在2025年4月17日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 2
   4. 氛圍 1

   We had a server who was trying his best, as it seemed that they were understaffed. The highlight of the evening was our salad, but the Deep Dish pizzas (including one being Gluten Free) were just not great. My husband and I had high hopes, maybe just due to having 2 large groups there that evening, Lou Malnati's wasn't able to take care of everyone else. I am not sure, but I will likely not return. Thank you to Carlos, who tried his BEST to take care of us in an almost impossible situation.
   

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8. K

   Kathleen

   New York City60則評論

   4.0

   在2025年4月11日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Carlos took good care of us from start to finish! Great service and a good pie. Busy night (as always) so noise level is high. Everyone is excited to try Lou’s pies!
   

   Lou Malnati's - River North已於2025年4月15日​回覆

   Thank you Kathleen! We are thrilled to hear you enjoy your time with us. Carlos is one of our best we are glad to hear he took great care of you. We look forward to seeing you again soon!
   

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9. C

   Chaim VIP

   Chicago1則評論

   1.0

   在2025年4月8日用過餐

   1. 整體 1
   2. 食物 4
   3. 服務 1
   4. 氛圍 4

   Waitress and staff were nice - however it took an hour and twenty minutes before getting us seated whilst we had a reservation.
   

   Lou Malnati's - River North已於2025年4月15日​回覆

   Thank you Chaim for your feedback. We are always looking to improve and we need honest feedback from our guest to do so. We do apologize for the wait to be seated. That is not how we like to operate. We would love the chance to talk and make this right.
   

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10. M

    Michelle

    Cleveland2則評論

    3.0

    在2025年4月8日用過餐

    1. 整體 3
    2. 食物 1
    3. 服務 4
    4. 氛圍 4

    Food was not what I expected at all! Pizza was completely cold inside. They reheated and was still not warm. Would not recommend.
    

    Lou Malnati's - River North已於2025年4月15日​回覆

    Thank you for your feedback Michelle. We are truly sorry your pizza was not up to standard. We would love the opportunity to make it right for you.
    

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