Lua Restaurant

Lua Restaurant 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   Jessica

   New York City5則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Incredible dinner at Lua! I loved the Bibb salad, the steak was delicious, and the chocolate soufflé was to die for! Our waitress Kadianne was fantastic. Can’t wait to go back!
   

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2. T

   Teresa VIP

   Cleveland45則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   What a beautiful location! The food was tasty (Blue Fin Tuna and Cod. Bib Salad and Kale Salad. No dessert). The service as very relaxing; not rushed and the timing between courses was spot on. It wasn’t too noisy; you could hold a conversation at your table. A bit pricey but this establishment was very upscale
   

   Lua Restaurant已在4天前回覆

   Dear Teresa, Thank you for sharing your lovely feedback! We're thrilled you enjoyed the beautiful location, delicious dishes like the Blue Fin Tuna, Cod, and salads, and the relaxing service. We pride ourselves on creating a refined atmosphere where guests can enjoy both their meal and the experience in a peaceful setting. We truly appreciate your kind words about the timing of the courses and the overall ambiance. We understand that the pricing reflects the quality and upscale experience we aim to provide, and we're glad it was worth it for you. We hope to welcome you back soon for another fantastic dining experience! Best regards, Atilla Cimsit General Manager
   

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3. S

   Susan

   大波士顿10則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   So beautiful! Excellent menu and friendly staff. Great place to relax and enjoy a serene atmosphere
   

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   Lua Restaurant已在4天前回覆

   Dear Susan, Thank you for your kind words! We're so pleased you enjoyed our beautiful setting, excellent menu, and friendly staff. Creating a serene and relaxing atmosphere for our guests is always our goal, and we're delighted that you had such a wonderful experience. We look forward to welcoming you back to Lua soon! Best regards, Atilla Cimsit General Manager
   

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4. A

   Abimbola1

   Caribbean5則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The staff engaged well and were very knowledgeable about the menu. The paid attention to detail. The menu was well put together and the ambiance was great. The food was on point - appetizer, entree and desert. It was a lovely evening overall.
   

   Lua Restaurant已在4天前回覆

   Dear Abimbola1, Thank you for your wonderful review! We’re delighted to hear that you had a lovely evening and that our team’s attentiveness and menu knowledge enhanced your experience. It’s great to know that you enjoyed every course, from appetizer to dessert, and that the ambiance made your visit even more special. We truly appreciate your kind words and look forward to welcoming you back to Lua for another memorable dining experience! Best regards, Atilla Cimsit
   

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5. OT

   OpenTable食客

   Philadelphia2則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our meal at Lua was truly outstanding. My husband and I went in with zero expectations and we’re blown away from the start. The bread was delicious. The ambience was beautiful and the unique menu was very tasty. We left extremely satisfied and would consider going again!!! Paula was our wonderful server.
   

   Lua Restaurant已在6天前回覆

   Thank you for your wonderful review! We're delighted to hear that your experience at Lua exceeded expectations from the very start. It’s great to know you enjoyed the delicious bread, beautiful ambiance, and unique menu. We’re especially pleased that Paula made your visit even more memorable with her service. We’d love to welcome you back again soon for another outstanding meal! Best regards, Atilla Cimsit General Manager
   

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6. J

   Jehvon

   Unspecified2則評論

   5.0

   在2025年3月6日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Lovely experience with very helpful staff. The food was great and we had a wonderful time. Would definitely visit again
   

   Lua Restaurant已於2025年3月9日​回覆

   Dear Jehvon, Thank you for your kind words! We're delighted to hear that you had a lovely experience and enjoyed both the food and the attentive service. It’s wonderful to know you had a great time with us. We look forward to welcoming you back soon! Best regards, Atilla Cimsit General Manager
   

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7. OT

   OpenTable食客

   Caribbean1則評論

   1.0

   在2025年3月2日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   We arrive on time for our reservation but we get to our table 15 minutes before that, then we get on our table they provide the water we wait 20 minutes for someone to take the order but it never happen we get up and no one even notice, we don’t pay for the water sorry but no one was even attentive to check on us
   

   Lua Restaurant已於2025年3月2日​回覆

   Dear Guest, I sincerely apologize for the experience you had at Lua. This is not the level of service we strive to provide, and I regret that we did not meet your expectations. Your feedback is invaluable, and we will be addressing this internally to ensure it does not happen again. I truly hope you’ll consider giving us another chance to provide the attentive and seamless experience you deserve. Best regards, Atilla Cimsit General Manager
   

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8. j

   julie VIP

   大波士顿4則評論

   3.0

   在2025年3月2日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 3
   4. 氛圍 4

   Lovely restaurant that lacks polish for the price point. The food was certainly good and the room is beautiful. The staff are kind. The prices are very high and they need more systems and training around service. The staff all seem to be bumping into one another. Waited 30 minutes for our cocktails which arrived after the appetizers. Waited 20 minutes to pay our bill.
   

   Lua Restaurant已於2025年3月2日​回覆

   Dear Julie, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed the food, ambiance, and the kindness of our team. As a restaurant located on an island, our pricing reflects the high cost of importing premium ingredients to ensure the freshest quality for our guests. That said, we understand that service is just as important, and we sincerely regret the delays you encountered. Your feedback is invaluable as we continue refining our training and systems to provide a more seamless and polished dining experience. We truly appreciate your visit and hope to welcome you back for an improved experience in the future. Best regards, Atilla Cimsit General Manager
   

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9. T

   Tracy

   大波士顿12則評論

   4.0

   在2025年2月28日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 3
   4. 氛圍 5

   The place is beautiful! Drinks took a little longer to get than they should. Food was excellent, particularly the kale and avocado salad. Service was good but for what you’re paying it could be one notch better. But truly, the place is stunning!
   

   Lua Restaurant已於2025年3月2日​回覆

   Dear Tracy, Thank you for your kind words about Lua! We're delighted that you enjoyed the ambiance and found the food excellent, especially the kale and avocado salad. We appreciate your feedback regarding the drink timing and service—we’re always striving to fine-tune the experience to match the level of excellence our guests deserve. We hope to welcome you back soon for an even better visit! Best regards, Atilla Cimsit General Manager
   

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10. NH

    NormanH

    Caribbean2則評論

    2.0

    在2025年2月28日用過餐

    1. 整體 2
    2. 食物 2
    3. 服務 3
    4. 氛圍 3

    Steak was ordered medium temperature and came well done. Have to be returned. Had no flavor. Bland overall.
    

    Lua Restaurant已於2025年3月2日​回覆

    Dear Norman, Thank you for sharing your feedback. I’m sorry to hear that your steak was not prepared to your requested temperature and that the overall experience did not meet your expectations. We take great pride in our food quality, and I regret that we fell short in this instance. Your comments will be shared with our culinary team to ensure improvements are made. I hope we’ll have the opportunity to welcome you back for a better experience in the future. Best regards, Atilla Cimsit General Manager
    

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