- 整體 1
- 食物 1
- 服務 1
- 氛圍 1
So extremely upset and disappointed with the entire night from start to finish. Made reservations for my fiancées 30th birthday and requested a table versus couch seating. To start, hostesses were all so rude and took us to a table in the back corner directly next to the speaker with couch seating and only enough chairs for 4 people when we had 8. I then had to walk back up to hostess stand and ask for more chairs. Our tables had no lights on them like everyone else’s did. Hostess said she would be right back with several lamps, never came back. Waitress did not greet us for 15 minutes as she was only focusing on her bottle service table. Drinks then took 40 minutes. Manager gave us a free shot for the wait and that was it. No apology at all. Food was room temperature, steak was way over cooked. Didn’t bother sending anything back because who knew how long the next wait would be. Waitress continued to ignore us. No special dessert or anything for birthday. Asked to switch to high top table when food came as we had 8 entrees on 4 child sized miniature tables. Was told we could move over the the empty table still in our servers section for either $900 bottle service or with the guarantee we would be done and out in 45 minutes. No one ever got sat at that table. We come all the time and rave about the food and drinks to everyone. Brought people who had never been before and they all stated they will never be going back. Worst night and birthday all around. Plus our waitress got automatic 20% due to our group being over 6, so completely undeserved. Avoid at all costs if wanting to celebrate anything special unless you are paying $900 for bottle service. So extremely disappointed in service, food and management.