MacNeill's Bar

MacNeill's Bar 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. OT

   OpenTable食客

   London1則評論

   4.0

   在2025年2月28日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 3

   Bar was quiet when we came in and lots of staff. Food was good and service was good too we had a nice evening in the bar with live music after we had dinner
   

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2. C

   Caroline VIP

   Dublin11則評論

   3.0

   在2025年1月26日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 4
   4. 氛圍 2

   It’s a nice looking bar but the food was very bland. The food was expensive for what it was. Better places to eat in Galway.
   

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3. S

   Sophie

   Connacht1則評論

   1.0

   在2025年1月13日用過餐

   1. 整體 1
   2. 食物 3
   3. 服務 1
   4. 氛圍 4

   I had a very frustrating experience at McNeills Bar & Restaurant on January 13th, 2025, which prompted me to write this review despite my usual reluctance to share negative feedback. I had made a reservation for five people on January 9th at 7 PM, but when we arrived, the staff was disorganized and had no knowledge of our booking. It took a while to sort out a table for us, and when we were finally seated, there were no cutlery, glasses, or water at the table. We sat there for 25 minutes without being acknowledged by any staff to place a drink or food order, so I had to approach the bar myself just to ask if we could order drinks. Once we were able to get the attention of a waiter, he was disorganized, taking one person’s order at a time and walking away before others could place theirs. After we asked if the rest of the group could order, he returned, and I at least got my glass of wine—though the delay in receiving our drinks was maddening. It took an hour and 20 minutes for two cocktails to arrive. I went up to the bar three times to check on the drinks, only to be told there was just one person making them, despite three staff members behind the bar who completely ignored me until I raised my voice. When the food finally arrived, it was excellent—definitely the highlight of the evening. However, it came without any cutlery, and when I asked the bar for some, a staff member shouted at her colleague in front of us. This was unprofessional and unpleasant. It seemed like the staff was more focused on ordering each other around than providing service to customers. Though the food was good, the overall experience was ruined by disorganized and inefficient staff. There was a clear lack of initiative, and it was evident that the staff had no organization or common sense in handling tasks. While I can usually overlook minor service hiccups, the sheer disarray at McNeills made this visit particularly disappointing. To make matters worse, the cocktails were undrinkable
   

   MacNeill's Bar已於2025年1月18日​回覆

   Dear Sophie, I have already sent a reply privately to you there., Kind Regards, Patrick
   

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4. F

   Fayez

   Dublin2則評論

   3.0

   在2024年12月23日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 1
   4. 氛圍 1

   Food was absolutely brilliant, full of flavour and tasty! Service however was appalling. Staff are not attentive and waiting tables is so slow! Would ruin your experience
   

   MacNeill's Bar已於2025年1月18日​回覆

   Dear Fayez, I am delighted to read that the food was to your liking. I shall share your feedback re: service to the team for corrective training. I do hope we can restore your faith in us in the future. Regards, Patrick
   

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5. m

   megan

   Connacht1則評論

   1.0

   在2024年12月23日用過餐

   1. 整體 1
   2. 食物 3
   3. 服務 1
   4. 氛圍 1

   Went to venue for reservation at 6 pm, no staff were on the floor for 15-20 minutes. There were 3 other tables of people there also looking to be served and not a single staff member appeared for a long duration of time, no apology when they did appear.
   

   有1​人認為這對他/她有幫助

6. N

   Noreen

   Connacht5則評論

   2.0

   在2024年12月15日用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 1
   4. 氛圍 2

   Food was delicious. Service was not good. The first waitress did not want to be there. Seemed unhappy. Everything was extremely slow. It was like we were ignored. Don't blame the staff blame management for not training them. Will not be returning which is a pity, as it has potential
   

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7. N

   Noel

   Connacht3則評論

   5.0

   在2024年12月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 4

   Really good, while the menu is not massive the food was really good and the staff were great. The bar area was lovely also.
   

   MacNeill's Bar已於2025年1月18日​回覆

   Dear Noel, Many thanks for your recent review. Hope to see you again in the not too distant future. Regards, Patrick
   

   請問這對你有幫助嗎？

8. M

   Majella

   Dublin3則評論

   1.0

   在2024年11月30日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Booked a table through Open Table, table was confirmed, granted it was a late booking but confirmation email received. Arrived at Mac Neills in time, was left standing at the bar for a long time before a bar man arrived to speak to us. The bar was untidy, lots of dirty glasses, used plates not being cleared away. I advised we had a booking I was told that a manager would come to us soon, left standing for about 10 mins. Another staff member asked if we were OK, I advised we had a booking and he said it was busy but we could try upstairs, I asked if he could check for us, he went off and returned to say the manager would be with us soon. Still left standing, with no advice about upstairs. Manager eventually came over to say that the booking we had was not in the system and couldn't do anything for us, when I said I had a confirmation email, he replied well it was only booked a half an hour ago and its a fault of the system and what could he do, but offered no assistance. I asked could we sit and eat and he pointed to a table and said you could sit there, it was not big enough in the middle of the room and was full of dirty glasses, we had booked for a meal. When I queried same, his reply was "well this is a pub" Staff were running around and one girl was visibly annoyed instructing colleagues to assist her and muttering "this is ridiculous" Not great customer service and experience. The pub wasn't being tidied quickly and while floor staff were running about those behind the bar were doing little to chip in and the fridges behind the bar were empty and not being re-stocked at that time. Granted the Christmas markets were on and the rugby but the level of rudeness from staff was very disappointing. We would not recommend or indeed return.
   

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9. S

   Sally

   新南威爾士州1則評論

   3.0

   在2024年11月30日用過餐

   1. 整體 3
   2. 食物 1
   3. 服務 1
   4. 氛圍 4

   Had a table booked for 2. Was seated by an unfriendly man and told menus would be brought to us. Menu’s never came!
   

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10. M

    Maureen

    Connacht1則評論

    2.0

    在2024年11月30日用過餐

    1. 整體 2
    2. 食物 4
    3. 服務 1
    4. 氛圍 3

    Food here is excellent, you can dine dinner or tapas and great value for money. Service however was shocking and the ' manager' very stressed despite the venue not being overly busy.
    

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